Franklin Mint Federal Credit Union

  www.fmfcu.org
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Franklin Mint Federal Credit Union Reviews

9 Reviews

3.0
9 Reviews
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Recommend to a friend
Approve of CEO
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John D. Unangst
1 Rating

Employee Reviews

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  1.  

    Vast differences between districts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Franklin Mint Federal Credit Union

    Pros

    Really great place to keep your money, I never felt like a fraud when I was explaining a product to members. Liked the small company feel and knowing everyone's name. Great hours and flexible schedule. Credit was given where it was due (from upper management). Great atmosphere to work in at Broomall office, everyone was friendly.

    Cons

    Pushed into sales that people didn't need. Branch mangers were glorified member service reps and relied on their staff to do everything and then took the credit (or did the opposite when things were negative). Branch mangers out of the branch at "business events" but no new membership was drawn from it. Seemed like a waste of time.

    Advice to ManagementAdvice

    Pay attention to staff at branches and those running branches closer.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Professional atmosphere with a twist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller I  in  Holmes, PA (US)
    Current Employee - Teller I in Holmes, PA (US)

    I have been working at Franklin Mint Federal Credit Union part-time for more than a year

    Pros

    able to anjoy your job (having fun is encouraged)
    decent pay
    work with availability well

    Cons

    sometimes employ those that shouldn't still be employed

    Recommends
    Positive Outlook
  3.  

    Poor Management, HR nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Service Representative  in  Broomall, PA (US)
    Former Employee - Member Service Representative in Broomall, PA (US)

    I worked at Franklin Mint Federal Credit Union full-time for more than a year

    Pros

    - Good rapport with community
    - On-site training
    - Many locations

    Cons

    -Low Pay - sent me at earning statement and I was making less than the minimum in my job grade. Offered me no raise or explanation
    - Do not promote within
    - HR department is corrupt
    - Growing to quickly to afford

    Advice to ManagementAdvice

    - Need new leadership
    - Take advice from employees

    Doesn't Recommend
    Negative Outlook
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  5.  

    Incompetence, egotism, and micromanagement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Prefer Not to Say
    Current Employee - Prefer Not to Say

    I have been working at Franklin Mint Federal Credit Union full-time for more than 8 years

    Pros

    Most tellers and member service representatives are hard-working and friendly people who will bend over backwards to make the members happy.

    Cons

    -Branch staff are micromanaged to a ridiculous degree.
    -Individual initiative and judgment are discouraged.
    -Policies are complex and convoluted; systems and IT are horrible.
    -Trying to grow more quickly than it can afford.
    -Greedy.

    Advice to ManagementAdvice

    Trust and respect your people.

    Doesn't Recommend
    Negative Outlook
  6.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Teller
    Current Employee - Teller

    I have been working at Franklin Mint Federal Credit Union

    Pros

    Great co-workers, friendly management, small community feel for a banking environment.

    Cons

    May have to float between branches and some were far for me. But they're pretty flexible about that.

    Recommends
  7.  

    Stifling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Head Teller
    Current Employee - Head Teller

    I have been working at Franklin Mint Federal Credit Union

    Pros

    Depending on which district you are in the opportunities are endless.

    Cons

    Even though the organization says that they hire from within, there are rarely promotions from within. Also, they say that they value education but do not utlitize what those with advanced degrees do offer. In fact, it seems as if having an advanced degree is frowned upon, as most of Upper Management do not have college degrees.

    Doesn't Recommend
  8.  

    Very accommodating scheduling almost makes up for low pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Teller  in  West Chester, PA (US)
    Current Employee - Teller in West Chester, PA (US)

    I have been working at Franklin Mint Federal Credit Union

    Pros

    Room for growth; sufficient training; flexible schedules; good benefits

    Cons

    Low pay; undefined expectations at times

    Advice to ManagementAdvice

    Higher pay!

    Recommends
  9.  

    Treat Members well, Employees not so much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Broomall, PA (US)
    Former Employee - Anonymous Employee in Broomall, PA (US)

    I worked at Franklin Mint Federal Credit Union

    Pros

    Friendly people.
    Some upward movement if your on the front lines.
    Good location and name within the community.

    Cons

    Little training if your not
    Do not value employees skills or ideas.
    Salary way below other credit unions and commercial banks.
    Too much micromanagement from the top.

    Advice to ManagementAdvice

    Stop trying to be a big bank, pay your employees more.

    Doesn't Recommend
  10.  

    Good place to work as a part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Broomall, PA (US)
    Former Employee - Anonymous Employee in Broomall, PA (US)

    I worked at Franklin Mint Federal Credit Union

    Pros

    Good experience, customer service practice

    Cons

    Petty management, cheap, overworked staff

    Advice to ManagementAdvice

    Have an open communication philosophy throughout the company, so that all employees feel like they are a valued asset to the company.

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