Forward Air Reviews

Updated 19 June, 2014
Updated 19 June, 2014
17 Reviews

2.6
17 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Bruce A. Campbell
7 Ratings

Employee Reviews

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  1.  

    Lack of Balance, Terrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Forward Air full-time for more than 3 years

    Pros

    Pay is good, nice bonus structure, good benefits--insurance, matching 401k and discounted stock, sales team gets phone allowance, mileage compensation.

    Cons

    Very little balance, long hours, only 1 week vacation for first 3 years, mid-level management has a total double standard--'do as I say, not as I do' attitude, upper management is totally out of touch.

    Advice to ManagementAdvice

    Consider giving more time off to allow employees more balance between work/home life. Take the time to look closer at mid-level management--my regional sales manager was a disgusting, racist, sexist pig and left the company open to liability.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Easiest Job On The Planet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dock Supervisor  in  Tulsa, OK (US)
    Current Employee - Dock Supervisor in Tulsa, OK (US)

    I have been working at Forward Air full-time for more than a year

    Pros

    Simple job, good pay, good management team. This job is all what you put into it. Work hard, you get paid. Benefits are a lot more affordable than a lot of other places I've worked. No weekends required. Area Manager has a genuine level of concern for his employees. Pay has been good.

    Cons

    Limited career advancement oppurtunities. That's about it.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Very good experience......great managers, great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Logistics Coordinator  in  Columbus, OH (US)
    Current Employee - Logistics Coordinator in Columbus, OH (US)

    I have been working at Forward Air full-time for less than a year

    Pros

    Fast Paced, growing company with a bright future!

    Cons

    Could use some more formal training, not just OJT.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Minor league company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Forward Air full-time for more than a year

    Pros

    You are paid weekly, have decent benefits, and have the option to purchase stock after a year at a discount. Your insurance is good for a month if you leave around the first of the month. If you leave close to the end, you lose it at the end of the month. So, if you are planning on leaving, do it at the 1st of the month.

    Cons

    This is for the Solutions side. If you are interested in working here, run in the opposite direction. Upper management has no clue about ethics, integrity, or conflict resolution. The operations are filthy, (graveyard of trucks, broken toilets, and piles of broken pallets) and the company only wants non degree types for management. No training for outside folks. One poster had mentioned that FAS was using non-English workers. This is true in the east as they can save on labor costs. Bottom line is all that counts, even if it means lying to the customers. The company is not willing to fix the underlying problems nor will they want you to point them out. By the way, drivers, no pay increases for you. Contractors, you can get termed for the simplest thing without warning or appeal. An employee's job is never safe, and don't think that you are new that they will not make you a scapegoat for uncovering massive failures.
    There is no support staff, the support functions are performed by Freight employees who do not care about Solutions for the most part.
    The company as a whole is more focused on the Freight side then Solutions.
    Overall, the majority of the people working for FAS are miserable working here. I wished I never came here.

    Advice to ManagementAdvice

    Work on conflict resolution. Increase audits and hire professionals to run the company. Start leadership training.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Use and abuse

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forward Air

    Pros

    The only good thing is that there are good loyal dock workers besides all the abuse. They stay besides all the threats of being fired.

    Cons

    Have in their own laws management cannot curse to employees ,yet cursing is in almost every sentence and employees are constantly getting put down and disrespected. A night supervisor curses out customers and drivers, i wouldn't be surprised if those drivers come back and go postal because of him. Human resource does nothing to help it goes in one ear and out the other

    Advice to ManagementAdvice

    Treat you employees as the human beings and woth respect.

  7.  

    Job has no potential!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cargo Handler  in  Des Plaines, IL (US)
    Current Employee - Cargo Handler in Des Plaines, IL (US)

    I have been working at Forward Air full-time for more than a year

    Pros

    the Benifits and the pay

    Cons

    The dock manager is a moron.He puts all his family and friends in positions of power.He treats the dockmen like garbage and has no compassion for anything that goes on in someones life!

    Advice to ManagementAdvice

    You both are terrible to work for and should be fired!!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    It was an new and excellent experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cargo Handler  in  Irving, TX (US)
    Current Employee - Cargo Handler in Irving, TX (US)

    I have been working at Forward Air full-time for more than a year

    Pros

    great pay and flexible schedule

    Cons

    a lot of people didn't do the job assigned to them

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Not a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse  in  Baltimore, MD (US)
    Current Employee - Warehouse in Baltimore, MD (US)

    I have been working at Forward Air part-time for more than a year

    Pros

    Pays weekly, thats hire anyone with a bad background.

    Cons

    1. Baltimore location is or has fired all americans and want only latins
    2. No way to move up; only hire out siders.
    3. Base your speed off a computer not; the facts of looking for miss routes.

    Advice to ManagementAdvice

    Upper Management need to have college degrees not high school diploma

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Excellent work conditions and a great team to be a pert of all being ruined by corporate greed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dockworker  in  Los Angeles, CA (US)
    Current Employee - Dockworker in Los Angeles, CA (US)

    I have been working at Forward Air full-time for more than 3 years

    Pros

    Such a great atmosphere Always a positive energy in the air along with a good vibe which makes the work day go so much smoother and its rare to see that in a warehouse environment

    Cons

    Supervisors are so quick to point out the little things that need improvement, that's because the more important things like load factor and cut off times for certain destinations have never been a problem, and when we ask for a raise they never give us a straight answer. I don't mind going another year without a raise all I'm asking for is an explanation on why raises won't be given this year. We deserve that much at least

    Advice to ManagementAdvice

    In the few years I been working here I've seen a lot of people come and go most of them being the best dockworkers this terminal has ever seen and little by little they keep losing great employees. if corporate approved on decent raises then maybe people will stop quitting. But there to busy buying out there competitors so it must've slipped there mind. Good Job Guys

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Its a perfect balance between life and work

    Current Employee - Software Developer  in  Dallas, TX (US)
    Current Employee - Software Developer in Dallas, TX (US)

    I have been working at Forward Air full-time for more than 8 years

    Pros

    Flexible, Understanding, Less work load, Good managers, bonuses

    Cons

    Small teams, Less growth, Less challenging work

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