Fiserv Reviews

Updated 29 August, 2014
Updated 29 August, 2014
1,010 Reviews

2.6
1,010 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fiserv President, CEO, and Director Jeffery Yabuki
Jeffery Yabuki
655 Ratings

Review Highlights

Pros
  • Good work/life balance makes you tolerate more than you would at another place (in 54 reviews)

  • They allowed us to work from home (not sure if that is the case) (in 25 reviews)


Cons
  • Work-life balance is a challenge for many employees since this is a global company (in 18 reviews)

  • Very silo-ed work business units cause unnecessary red tape (in 37 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Senior developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer/Analyst  in  Oakville, ON
    Current Employee - Programmer/Analyst in Oakville, ON

    I have been working at Fiserv full-time for more than 5 years

    Pros

    Close work place from home.

    Cons

    To much take processing to fix programming

    Advice to ManagementAdvice

    ?

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Fun, fun, fun, fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Waterloo, ON
    Former Employee - Anonymous Employee in Waterloo, ON

    I worked at Fiserv

    Pros

    Fun place to work. Free drinks, healthy breakfast, pool table, foosball table. Competitive salaries, good opportunities for learning and growth.

    Cons

    All the Canadian offices closed. Headquarters were far away in an odd state (Atlanta, Georgia). Company was sold and re-branded.

    Advice to ManagementAdvice

    Buy the company back. Make it the great place it was years ago. Hire the excellent talent again. Listen more closely.

    Recommends
  3. 4 people found this helpful  

    Company is cheap; very little communication with upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Business Analyst  in  Burnaby, BC
    Current Employee - Senior Business Analyst in Burnaby, BC

    I have been working at Fiserv

    Pros

    globally recognized company
    good banking system
    good, hard-working co-workers
    50% RRSP matching program

    Cons

    -- pay parking and it's quite pricey. About $90 per month for a parking pass, or $4 (must be coins) to pay at the parking meter. There are only a few parking passes available, and these are passed down only through attrition and who you're friends with. Why can a global company not pay for parking for its 20+ employees? One would expect pay parking in downtown Vancouver, but this part of Burnaby is an ugly concrete suburb far from downtown.

    -- Vacation time is horrible for BC, Canada. Was offered 2 weeks. Never worked with a banking system company that offered so little. The IT industry standard is 3 weeks, the credit union standard in BC is 4 weeks. Fiserv is offering the absolute minimum. How are they going to attract and retain potential candidates who are accustomed to standard vacation time? As well, there is no program to 'grow' your vacation - for eg., in most companies, after 5 years, you get an added week of vacation. No such thing here. You're stuck at 2 weeks forever. There is no incentive to stay at the company. It's surprising that this is a large, global company. It's run like a mom and pops operation.

    -- Benefits are horrible.

    -- HR in the US office takes their time answering questions (expect at least 1 week waiting time to get a simple question answered)

    - No staff parties in the history of the Canadian office. The only staff get-togethers are staff farewells

    - High turnover.

    - Company processes are backwards. Too many to name. For example, when employees, travel, ALL receipts must be submitted. They can't even issue a Per Diem for travelling, which would save on their admin costs and time it takes to count all the receipts. Lost the $5 taxi receipt while working like a dog across the country for 2 weeks? Too bad - you're not getting your money back because the finance dept. is very anal about receipts.

    -- lack of communication of the Canadian office with the US offices

    Advice to ManagementAdvice

    COMMUNICATION is key

    know the Canadian culture, and meeting Canadian work standards...not just the legal minimum.

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    Plain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Software Engineer  in  Delhi (India)
    Former Employee - Associate Software Engineer in Delhi (India)

    I worked at Fiserv full-time for less than a year

    Pros

    culture, attitude, employees, compensation, openness

    Cons

    cant say anything bad about the company

    Advice to ManagementAdvice

    Focus on your core resource i.e. people

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    one long meh.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst  in  Hillsboro, OR (US)
    Current Employee - Business Systems Analyst in Hillsboro, OR (US)

    I have been working at Fiserv full-time for more than 5 years

    Pros

    If you are in the right group you can work from home.
    8 out of 10 managers are great!

    Cons

    Still acts as a holding company and not as an operating company.
    You won't ever see a viral video when the CEO announces his departure.

    Advice to ManagementAdvice

    Make pay and people a priority.
    Develop and internal recruiting tool rather hiring from the outside.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Good Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SSA  in  India, TN (US)
    Former Employee - SSA in India, TN (US)

    I worked at Fiserv full-time for more than 3 years

    Pros

    positive work place environment,lot of learning on new technology,Product development experince

    Cons

    nothing,WLB could be improved,Food is not good, BIG NO to non-veg at cafeteria

    Advice to ManagementAdvice

    nothing

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Working Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv full-time for more than 3 years

    Pros

    Work life balance, good hike on joining

    Cons

    lot many processes need to follow

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    BANK OF AMERICA BILL PAY PHONE REP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Hickory, NC (US)
    Former Employee - Customer Service Representative in Hickory, NC (US)

    I worked at Fiserv full-time for more than 3 years

    Pros

    They were very understanding about me having n g to be out due to migraines. Supervisor recommended I get FLMA for it which I did not realize I could do. Good 401k and stock buy in at company.

    Cons

    While insurance starts your first day there you have to pay the deductible before it really kicks in. They do give you some money to help with this but still deductible is $ 3,500.00. I don't have that just lying around.

    Recommends
    Positive Outlook
    No opinion of CEO

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