Fiserv

www.fiserv.com
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Fiserv Reviews

Updated 22 February, 2015
Updated 22 February, 2015
949 Reviews
2.7
949 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fiserv President, CEO, and Director Jeffery Yabuki
Jeffery Yabuki
562 Ratings

Review Highlights

Pros
  • The work-life balance was exactly what I was looking for--40 hour work week (in 72 reviews)

  • Current technologies with the option to work from home with manager approval (in 35 reviews)


Cons
  • Work-life balance is a challenge for many employees since this is a global company (in 23 reviews)

  • It's all about trying to meet NOP just so that senior management can get their bonuses (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

     

    Fortune Most Admired Company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Managet in Indianapolis, IN (US)
    Current Employee - Managet in Indianapolis, IN (US)

    I have been working at Fiserv full-time (more than 10 years)

    Pros

    Financial performance, opportunity and a transparent approach for customers. Opportunity comes as fast as you can handle it. Well run organization with outstanding solutions.

    Cons

    Not sexy, but just wait! Lot of moving parts that don't always work great together. Better than any of my previous employers.

    Advice to ManagementAdvice

    Better communications with all staff on a regular basis.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Senior developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer/Analyst in Oakville, ON
    Current Employee - Programmer/Analyst in Oakville, ON

    I have been working at Fiserv full-time (more than 5 years)

    Pros

    Close work place from home.

    Cons

    To much take processing to fix programming

    Advice to ManagementAdvice

    ?

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Fun, fun, fun, fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Waterloo, ON
    Former Employee - Anonymous Employee in Waterloo, ON

    I worked at Fiserv

    Pros

    Fun place to work. Free drinks, healthy breakfast, pool table, foosball table. Competitive salaries, good opportunities for learning and growth.

    Cons

    All the Canadian offices closed. Headquarters were far away in an odd state (Atlanta, Georgia). Company was sold and re-branded.

    Advice to ManagementAdvice

    Buy the company back. Make it the great place it was years ago. Hire the excellent talent again. Listen more closely.

    Recommends
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 4 people found this helpful  

    Company is cheap; very little communication with upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Business Analyst in Burnaby, BC
    Current Employee - Senior Business Analyst in Burnaby, BC

    I have been working at Fiserv

    Pros

    globally recognized company
    good banking system
    good, hard-working co-workers
    50% RRSP matching program

    Cons

    -- pay parking and it's quite pricey. About $90 per month for a parking pass, or $4 (must be coins) to pay at the parking meter. There are only a few parking passes available, and these are passed down only through attrition and who you're friends with. Why can a global company not pay for parking for its 20+ employees? One would expect pay parking in downtown Vancouver, but this part of Burnaby is an ugly concrete suburb far from downtown.

    -- Vacation time is horrible for BC, Canada. Was offered 2 weeks. Never worked with a banking system company that offered so little. The IT industry standard is 3 weeks, the credit union standard in BC is 4 weeks. Fiserv is offering the absolute minimum. How are they going to attract and retain potential candidates who are accustomed to standard vacation time? As well, there is no program to 'grow' your vacation - for eg., in most companies, after 5 years, you get an added week of vacation. No such thing here. You're stuck at 2 weeks forever. There is no incentive to stay at the company. It's surprising that this is a large, global company. It's run like a mom and pops operation.

    -- Benefits are horrible.

    -- HR in the US office takes their time answering questions (expect at least 1 week waiting time to get a simple question answered)

    - No staff parties in the history of the Canadian office. The only staff get-togethers are staff farewells

    - High turnover.

    - Company processes are backwards. Too many to name. For example, when employees, travel, ALL receipts must be submitted. They can't even issue a Per Diem for travelling, which would save on their admin costs and time it takes to count all the receipts. Lost the $5 taxi receipt while working like a dog across the country for 2 weeks? Too bad - you're not getting your money back because the finance dept. is very anal about receipts.

    -- lack of communication of the Canadian office with the US offices

    Advice to ManagementAdvice

    COMMUNICATION is key

    know the Canadian culture, and meeting Canadian work standards...not just the legal minimum.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Portland, OR (US)
    Former Employee - Anonymous Employee in Portland, OR (US)

    I worked at Fiserv full-time (more than 10 years)

    Pros

    People were fantastic! Great team members.

    Cons

    Management struggles with growth. Could be better with work-life balance.

    Recommends
    Positive Outlook
  7.  

    Mission statement highlights weaknesses.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Engineer in Norcross, GA (US)
    Current Employee - Support Engineer in Norcross, GA (US)

    I have been working at Fiserv

    Pros

    Secure position, average salary, diverse workplace.

    Cons

    Left coast vs right coast, knowledge silos, protectionist mentality.

    Advice to ManagementAdvice

    Fewer chiefs, more indians needed. Internal knowledgement is fragmented.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    inserter operator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inserter Operator in Hazelwood, MO (US)
    Former Employee - Inserter Operator in Hazelwood, MO (US)

    I worked at Fiserv

    Pros

    great environment and friendly coworkers and management

    Cons

    working six weeks six weeks straights without an off day including Saturday and sunday ten hour shifts

    Advice to ManagementAdvice

    be considered of others

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Automation Test Enginner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Test Analyst in Gurgaon, Haryana (India)
    Current Employee - Test Analyst in Gurgaon, Haryana (India)

    I have been working at Fiserv full-time (more than 5 years)

    Pros

    Good Brand in US IT Company

    Cons

    Quality of work should be improved

    Advice to ManagementAdvice

    Compensaton as per market should be improved

    Recommends
    Neutral Outlook
  10.  

    Good among other organizations in Noida, in all aspects.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SSE in Noida (India)
    Former Employee - SSE in Noida (India)

    I worked at Fiserv full-time (more than a year)

    Pros

    Good domains, appropriate salary structure, employee friendly.

    Cons

    Negligible annual hike in salary, equal respect to each individual is expected.

    Advice to ManagementAdvice

    Not force associates to work in skill set which they do not belongs too.
    A associate should not be assigned to multiple teams in a project.

    Recommends
    Positive Outlook
  11.  

    Fiserv review of a current employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv full-time (more than a year)

    Pros

    Fiserv is probably the best place to work, provided the facilities, policies, no of work days everything is excellent except the cons mentioned below.

    Cons

    Fiserv is a product based company, so a seasoned employee in banking/financial domain is more valuable to itself than a new employee coming from a web based dev background. The company offers high salary package offers to such new joinees but to the existing employees it offers very poor salary hikes resulting in employee dissatisfaction.

    Recommends
    Neutral Outlook

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