FirstEnergy

www.firstenergycorp.com
Profile Unclaimed

FirstEnergy Reviews

Updated 26 February, 2015
Updated 26 February, 2015
120 Reviews
2.9
120 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FirstEnergy President, CEO and Director Anthony J. Alexander
Anthony J. Alexander
71 Ratings

Review Highlights

Pros
  • Good pay, fairly good benefits, a lot of good people (in 8 reviews)

  • Good benefits which still include decent healthcare, pension and 401k (in 6 reviews)


Cons
  • Long hours -- there is no work/life balance (in 6 reviews)

  • Upper management is a confusing chain with VPs reporting to Presdents that reported to VPs (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    FirstEnergy is a stable electric utility provider where a person can have a lifetime career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FirstEnergy

    Pros

    A stable company with a good work-life balance. Benefits are typical for a utility company of this size, however in recent years have been cut back some with the downturn of the economy in 2008.

    Cons

    Employees are overworked and compliance ultimately rules a lot of what we do here. Personal growth is valued by management, but not a guarantee of promotion. Promotion appears to be time based, more than ability-based.

    Advice to ManagementAdvice

    Promotions should be more consistent across work groups. It appears that additional credentials do not matter in some groups, but do and others.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Akron, OH (US)
    Former Employee - Customer Service Representative in Akron, OH (US)

    I worked at FirstEnergy full-time (more than a year)

    Pros

    Great work hours and benefits

    Cons

    Not flexible when scheduling earned vacation pay

    Advice to ManagementAdvice

    Allow your employees to take the vacation time they want and not just what suits you. Especially if the request was given 6 weeks in advance!

    Recommends
    Neutral Outlook
  3.  

    I have had a good experience at FE, I was a original employee Allegheny Power when they bought our company out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Substation Design Engineer in Reading, PA (US)
    Current Employee - Substation Design Engineer in Reading, PA (US)

    I have been working at FirstEnergy

    Pros

    Compensation is competitive. Enjoy the people.

    Cons

    Personal Growth is slow here in terms of moving up. In some cases a 3 person job is expected to be done by one person. Work moral is low.

    Advice to ManagementAdvice

    Feel that compensation could be better for the work that is done.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst
    Former Employee - Business Analyst

    I worked at FirstEnergy

    Pros

    good co- workers,

    Cons

    one of the place to work

    Advice to ManagementAdvice

    treat every one fairly. Too much favortism

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Pay is good, but not worth the physical and mental toll it will take on you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nuclear Security in Perry, OH (US)
    Current Employee - Nuclear Security in Perry, OH (US)

    I have been working at FirstEnergy

    Pros

    pay, some of the people you meet will be great.

    Cons

    continue to cut benefits
    tons of forced overtime
    upper management completely unqualified
    insane rules to follow
    set up for failure
    no room for promotions or advancement
    past mistakes repeated, so same issues continue to arise
    lack of leadership in shift supervision
    Total control of your life. Have to submit blood sample once a year to medical

    Advice to ManagementAdvice

    Corporate needs to be more involved with what is happening at these locations. Instead, they leave it to run on its own, and it fails miserably. Many people have quit, with no other job prospects, simply because they couldn't take it anymore.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Engineering department is horrible, terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering
    Current Employee - Engineering

    I have been working at FirstEnergy

    Pros

    Decent pay, benefits probably comparable i suppose. Lots of potential storm OT.

    Cons

    Management constantly in disarray and has power struggles between management. Stupid decisions are made in upper management, and there is an every man for himself mentality. Minimal chances for advancement unless you know someone. They get rid of low level workers, won't replace them and then hire more managers and directors. Have totally unreal expectations at employee level, and move people around into unwanted positions. Some groups are treated great, while engineering is constantly getting dumped on. Low level supervisors aren't allowed to make any decisions, they all have to be run up the ladder, and you many times never get an answer. Rule is by fear and intimidation in some groups. Benefits are barebones anymore. Steadily going downhill in my 13+ years of employment. Morale as bad as I have ever seen it.

    Advice to ManagementAdvice

    Treat employees with respect, and trust them to do their job. You get more out of someone by working with them instead of ramming everything down their throat. Be a leader instead of a "boss". Get input from people who know before guessing or making poor decisions that create more work instead of solving problems. Way top heavy in management, with a very confusing heirarchy. Need teamwork instead of playing the blame game all the time. It is a one department against the other mentality.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Good place to work if you're willing to do the work and stay late

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering Coop
    Current Employee - Engineering Coop

    I have been working at FirstEnergy full-time (less than a year)

    Pros

    Some of the nicest people I've ever met, Everyone's willing to help each other.

    Cons

    Long hours, everyone seems like they work at least 10 hours a day, technology's really outdated, hard to keep up with workload

    Recommends
    Neutral Outlook
  9.  

    OH lineman

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FirstEnergy

    Pros

    Good benefits , work outdoors, great pay and challenging.

    Cons

    Very dangerous, work at all time of day or night in good or bad weather.

  10.  

    customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Mayfield Heights, Cuyahoga, OH (US)
    Current Employee - Customer Service Representative in Mayfield Heights, Cuyahoga, OH (US)

    I have been working at FirstEnergy

    Pros

    its the best place to work and build a career

    Cons

    love being able to work in difference place in my life and would always put my needs last

    Advice to ManagementAdvice

    would love to come in I love working with people

    Recommends
    Positive Outlook
    Approves of CEO

Work at FirstEnergy? Share Your Experiences

FirstEnergy

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.