First Niagara Financial

  www.firstniagara.com
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First Niagara Financial Reviews

Updated 10 August, 2014
Updated 10 August, 2014
46 Reviews

2.3
46 Reviews
Rating Trends

Recommend to a friend
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First Niagara Financial President, CEO, and Director John R. Koelmel
John R. Koelmel
22 Ratings

Employee Reviews

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  1.  

    financial advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    growing company and great management

    Cons

    pay structure in banking is going down

    Advice to ManagementAdvice

    none

  2.  

    Senior management in Buffalo wants to transform first Niagara to the former Wachovia

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lendinf  in  Harrisburg, PA (US)
    Former Employee - Lendinf in Harrisburg, PA (US)

    Pros

    Company is spending plenty of income on the technology road ways. Benefits are very good.

    Cons

    The culture is horrible. The sales pressure is very high with no recognition. Senior management will bring in there own people at any expense.

    Advice to ManagementAdvice

    Senior management hired new regional management that forgets how to reward top performers and not their l friends.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    the worst

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    paid holidays, pretty decent benefits

    Cons

    they expect you to bend over backwards for minimum pay

    Advice to ManagementAdvice

    pay tellers more than basically minimum wage!

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  5. 1 person found this helpful  

    Disconnected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Consultant
    Former Employee - Financial Consultant

    Pros

    Small regional bank with good presence

    Cons

    False expectations set. Company felt unclear with its direction. Pay was not on par with similiar competitors.

    Doesn't Recommend
  6. 1 person found this helpful  

    Fast growing bank who are attempting to build a infrastructure to support the growing business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Heavy investment in IT coming in the near future. Lots of opportunity to find a project that interest you.

    Cons

    Infastructure is lacking. Company grew to fast and focused more on acquisitions then it did profitablility and internally.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Excellent Management, nice work enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Delivery  in  Lockport, NY (US)
    Former Employee - Solutions Delivery in Lockport, NY (US)

    Pros

    Intelligent and understanding management, positive work environment, great internship program, and solid work-life balance. Even as an intern, I was treated with respect and given a relevant and highly visible workload. Getting time off was usually easy (as an intern), and the work / life balance was good.

    Cons

    Given the company size, it's sometimes difficult to get much variety in the workload compared to say, a smaller consulting company.

    Advice to ManagementAdvice

    Great management. Understanding, and pushes employees to excel and grow. Keep it up!

    Recommends
    No opinion of CEO
  8.  

    LOTS of responsibilites

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller
    Former Employee - Teller

    Pros

    You get lots of free stuff. Blankets, key chains, pens, etc.

    Cons

    You have more than one job to do and getting referrals means everything in the company. They have also been laying off people randomly and demoting some as well.

    Advice to ManagementAdvice

    Lower the teller referrals

    Recommends
    Negative Outlook
    Disapproves of CEO
  9.  

    Why can't I give this company zero stars? horrible pay and treatment of employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller and Notary  in  Huntingdon Valley, PA (US)
    Former Employee - Teller and Notary in Huntingdon Valley, PA (US)

    Pros

    No pros but i guess there are worse jobs. Good part time job if you don't need to work

    Cons

    At FNFG they expect their employees to bend over backwards for the company as far as scheduling is concerned; however trying to call out due to an illness or providing less than two weeks notice for any time off is met with retaliation. I missed three days of work over the summer due to a medical procedure and two sick days. Due to this "pattern" of missing work (disregarding 11 months of working whatever hours asked and never calling out) I was informed that I was no longer in consideration for promotion from part time to full time. The pay at first niagara for a teller is not enough to support a single individual, especially if you need benefits. The pay for a teller is around 400 per week (assuming you are given 40 hours) the benefits cost 135 a week. Leaving about 900 a month before taxes for housing, food, and transportation. I was hired as a 35 hour per week part time employee and was reduced to 25 hours per week later with no notice. Luckily I was able to find another job and leave. First Niagara constantly changes their account requirements and fees while hiding notices to customers in small print on statements, leaving their tellers to explain the policy changes and new charges. the amount of responsibility and salesmanship that is expected at fnfg they grossly undervalue their employees. I would not recommend this company for a relationship for anyone as an employee or as a customer.

    Advice to ManagementAdvice

    Pay your employees a livable wage and stop lying to prospective employees about how many hours they will be scheduled each week.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Needs Improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Lockport, NY (US)
    Current Employee - Anonymous Employee in Lockport, NY (US)

    Pros

    Small enough not become utterly capricious and random, like Bank of America. Also small enough to still be somewhat responsive to reality on the ground.

    Cons

    Middle management ranks are becoming like all others in the banking industry; that is, simple power players and not problem solvers and protectors of assets.

    Advice to ManagementAdvice

    When you import management talent from other banks, understand that you are also importing some of the worst aspects of American banking culture. STUDY the science of what makes for good managers, and you have to WORK HARDER to keep your sense of "great culture" that you are in jeopardy of losing as we speak.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    WPA wants out!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - No Thanks  in  Pittsburgh, PA (US)
    Former Employee - No Thanks in Pittsburgh, PA (US)

    Pros

    The culture that is created in most branches are special and unique...for the most part and it's a job in a bad economy.

    Cons

    This place is falling apart at the seams. Terrible leadership and no direction. Employees are over worked as jobs have been over the past two years. Branch staff can not take a lunch b/c of staff shortages. Advancements are often given to good old boys club rather than individuals that actually work hard and deserve it. No supplies no water no marketing whatsoever no technology no customers no presence. Oh yeah...we are going double and triple your goals. Wonder why they would do that Nothing makes sense at First Niagara.

    Advice to ManagementAdvice

    Respect your employees for what they do everyday in the extremely poor environment in which you have created. Most are disengaged, fed up, and over it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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