Glassdoor is your free inside look at First Niagara Financial reviews and ratings - including employee satisfaction and approval ratings for First Niagara Financial CEO John R. Koelmel. All 32 reviews are posted anonymously by First Niagara Financial employees.
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John R. Koelmel
1 person found this helpful
Former Employee – worked at First Niagara Financial full-time for more than 7 years
Pros – Great Salary! I enjoyed working with people who had been in the business for a very long time. I was always learning something new.
Cons – Constant movements in management caused negativity with employees and unwelcome changes. The overall atmosphere of the job after some of these changes was negative. All employees in my office were VERY unhappy when I left.
Advice to Senior Management – Pay more attention to changes, peoples entire lives are affected by these changes. One person in the wrong position can cause serious loss of talent.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-06-16 04:39 PDT
1 person found this helpful
Former Employee – worked at First Niagara Financial
Pros – They offer good benefits, vacation, sick time.
Cons – Very little advancement in Pittsburgh area.
No, I would not recommend this company to a friend
2012-03-30 06:03 PDT
Former Employee – worked at First Niagara Financial
Pros – They allow you to balance your work with your daily live, have a great benefit package, provide overtime at the time of merger which means extra money in our pockets.
Cons – Sometimes the work load is too little for everyone to go thru the day, however when someone quits or gets fired they take a long time to get replaces and one time from 7 in a department we went down to 3 & the work load increased excessively as you may immagine, however they did nothing to hire someone to help.
Advice to Senior Management – It is important to treat everyone equally, even when you have differences with one or two employees, because it is greatly noticeable.
2011-09-22 12:26 PDT
2 people found this helpful
Current Employee – been working at First Niagara Financial
Pros – Good people to work with. Lunch is often provided at no cost. Recently acquired HSBC branches throughout north east. Cool logo.
Cons – Difficult to move up or even laterally. Some lazy people have found their way to the top. May be expanding to quickly.
Advice to Senior Management – Look to some of the youner employees during expansion. Some of the old guard still can't scan and e-mail a document in less than 5 minutes.
2011-09-07 16:33 PDT
Former Employee – worked at First Niagara Financial
Pros – Helps you learn about banking.
Cons – Customer service is a big part of the job.
Advice to Senior Management – Longer hours, open later than 5pm.
2011-09-13 18:09 PDT
Current Employee – been working at First Niagara Financial
Pros – Flexibility, Hands off Management, Good reputation, Limber to lend, Good people, Clients like us, Gowing with our clients
Cons – Pay/bonus and lack of careeer opportunities compared to other comparable banks is biggest downside.
Advice to Senior Management – Don't shortchange us. You'll start losing some of your best!
Yes, I would recommend this company to a friend
2011-07-26 16:56 PDT
Former Employee – worked at First Niagara Financial
Pros – They do have decent benefits at a good price! 401K Match, Health Insurance, 2 weeks paid vacation, 1 week sporadic time, floating Holidays, all federal holidays closed.
Cons – The company has really bad products to sell, which make the job hard! They have you cold calling non-stop as well as putting people into products that really they really don't need. The pressure for numbers is high.... QUANTITY OVER QUALITY!
Advice to Senior Management – Praise your employees! There is little to no recognition for good work.... and even if you do have a good day on Monday, they are on your case again about numbers on Tuesday. It's all about NUMBERS NUMBERS NUMBERS!
No, I would not recommend this company to a friend
2011-01-17 19:35 PST
1 person found this helpful
Former Employee – worked at First Niagara Financial
Pros – good entry-level position to obtain basic experience
Cons – Hard to take advantage of training offered due to the immediate supervisor's lack of support
Lack of support in setting/achieving career goals
Lack of communication/respect towards anyone lower on the career ladder
Lack of response to employee concerns from both the immediate supervisors and the HR
Advice to Senior Management – make a greater effort to listen to front-line employes and address their concerns
assist in professional development and goal-achievement, do not simply issuing directives
be more aware of the day-to-day functioning of the offices
No, I would not recommend this company to a friend
2010-11-30 20:25 PST
1 person found this helpful
Current Employee – been working at First Niagara Financial
Pros – Great community environment in the branches, sales goals are important as well as audits, but there is a community feel
Cons – There are people who work there that do not fit the mold of the company and the company does not get rid of them
Advice to Senior Management – keep going on the path that you are going with your personel and branches, fire people sooner when it is known there are problems.
No, I would not recommend this company to a friend
2009-10-22 06:55 PDT
Current Employee – been working at First Niagara Financial
Pros – medical/dental coverage costs life insurance great 401k plan, immediate vesting for the 401k plan
Cons – distance between employment and home is long
Advice to Senior Management – no advice
2009-07-07 19:08 PDT
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