FedEx

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FedEx Reviews

Updated 15 December, 2014
Updated 15 December, 2014
1,242 Reviews
3.7
1,242 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FedEx Chairman, President, and CEO Fred Smith
Fred Smith
799 Ratings

Review Highlights

Pros
  • Currently have a manager that understands work/life balance (in 124 reviews)

  • Good benefits which are offered to all employees (full & part time) (in 79 reviews)


Cons
  • Work-life balance is fairly good except during "peak" times (in 26 reviews)

  • Heavy responsibilities may require long hours, stressful environment (in 30 reviews)

More Highlights

Employee Reviews

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  1.  

    Cargo Handler

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cargo Handler in Mississauga, ON
    Current Employee - Cargo Handler in Mississauga, ON

    I have been working at FedEx part-time (more than an year)

    Pros

    Easy work, can go to work half asleep and perform 110%.

    Cons

    Very early morning shifts. Mondays are the worst with a 3:30am start time.

    Advice to ManagementAdvice

    High five

    Recommends
    Approves of CEO
  2.  

    It's ok

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx

    Pros

    Good for student without a responsibility, most of the jobs are part time. Excessive use of temporary hand workers instead of part timers. Non unionized. Benefits if you get a PPT. IF.

    Cons

    No movement between divisions; you are stuck.
    The different divisions (Express, Office, Ground, Custom critical...) behave as silos, same as each country where it works. Open the doors of the cross training an use the resources without borders. Difficult to grow and closed groups handle the development. Too much overhead in operations.
    Poor use of technology. FedEx operations is just labor. Non unionized.

    Advice to ManagementAdvice

    Update the technology or use the one available to control every form of cons or packages. We are still in the pen and paper! With trucks and containers bar-labeled!. Use the technology to control employees times (XXI Century) the leads and managers could work. Use the planning tools to schedule the people required according to the needs, not forcing the people to Finish on time no matter what!! Creating a false and poor incentive.
    Is FedEx a company that embraces multiculturalism? Mix the different people in the different production groups. Teach a little of courtesy with peers in the big stations.

  3.  

    Good people. Good PSP.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx

    Pros

    Excellent Standard Operating Procedures.
    Need to leverage more human capital experiences.

    Cons

    Opportunities in BC are minimal for management, however, can continue to be a good company if you are willing to relocate.

    Advice to ManagementAdvice

    Create open concepts

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    YBZ location downtown is poorly managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Former Employee in Toronto, ON
    Former Employee - Former Employee in Toronto, ON

    I worked at FedEx part-time (more than 3 years)

    Pros

    Slightly above average pay (vs. UPS, Purolator, etc.), pretty flexible with hours. Most employees are down to earth and make time at the station enjoyable.

    Cons

    Station manager clearly not concerned with people. Staff at YBZ is given fewer and fewer hours or crazy split shifts. Takes YEARS to work up to even being eligible to get a full-tim position so almost everyone is part time. When part timers complain, they are replaced with 1 or 2 "casual" employees. No job stability. SFA (Survey, Feedback, Action) meetings, where managers "want" to hear from their workgroups regarding issues, etc., are a complete farce. Nothing changes. Improvements don't happen.

    Advice to ManagementAdvice

    A summer BBQ for employee's families in the parking lot doesn't make everything better. The "purple promise" is a joke. And PSP stands for Profit, service, profit. People do not matter at YBZ's Fedex.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Courier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fed Ex Courier
    Former Employee - Fed Ex Courier

    I worked at FedEx part-time (less than an year)

    Pros

    Great management , company cares about employees , great salary , great peers and Co-workers to work with , good benefits.

    Cons

    Some heavy lifting , and a lot of extra hours to get the job done

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx part-time (more than an year)

    Pros

    The pay is above average

    Cons

    Hard to move up within company

    Advice to ManagementAdvice

    Promote more of an open-door policy in order to improve moral and work culture

    Neutral Outlook
    No opinion of CEO
  8.  

    Best of the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Vancouver, BC
    Current Employee - Operations Manager in Vancouver, BC

    I have been working at FedEx full-time (more than 10 years)

    Pros

    We are a company that continually strives to ensure the greatest experience for employees and customers alike. It is very challenging and not necessarily for all but rewards are great, and camaraderie is true.

    Cons

    Sometimes too much programming and not enough common sense...

    Advice to ManagementAdvice

    Keep on learning and adapting. Don't stop communicating. For upper management; really headed in the right direction.

    Recommends
    Neutral Outlook
  9.  

    worked at fedex as package handler

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Package Handler in Mississauga, ON
    Former Employee - Package Handler in Mississauga, ON

    I worked at FedEx part-time (more than 3 years)

    Pros

    tuition reimbursement, good wage, health care (now).

    Cons

    labor work, hard to move up.

    Advice to ManagementAdvice

    n/a

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10.  

    A great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Marketing Specialist in Mississauga, ON
    Current Employee - Senior Marketing Specialist in Mississauga, ON

    I have been working at FedEx full-time (more than 3 years)

    Pros

    A solid team of tenured professionals that are empowered to do a great job!

    Cons

    Tough industry to do well in

    Advice to ManagementAdvice

    Provide more opportunities for those who may want to move up

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Vancouver, BC
    Former Employee - Customer Service in Vancouver, BC

    I worked at FedEx part-time (more than an year)

    Pros

    Fun teammates, interesting work, excellent human resources, lots of training, very clean and comfortable environment

    Cons

    Some stress, tight deadlines, printing machines were sometimes slow or broke down which caused more stress

    Advice to ManagementAdvice

    Internet-based training not very helpful. Hands-on training much more valuable.

    Recommends
    Positive Outlook
    Approves of CEO

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