Express Scripts

  www.express-scripts.com
  www.express-scripts.com

Express Scripts Reviews

Updated 16 December, 2014
Updated 16 December, 2014
851 Reviews
2.2
851 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Express Scripts Chairman & Chief Executive Officer George Paz
George Paz
526 Ratings

Review Highlights

Pros
  • Benefits are good and depending on your position you can work from home (in 49 reviews)

  • Good benefits, instant vesting of company share of 401k match (in 45 reviews)


Cons
  • This place has no concern for work/life balance although that's what they preach (in 92 reviews)

  • There is no work-life balance for anyone, even for direct supervisors (in 29 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    IT is a sweat shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Project Manager
    Current Employee - IT Project Manager

    I have been working at Express Scripts full-time (more than an year)

    Pros

    - very good salary and benefits
    - high potential if management is changed and true leaders are brought on

    Cons

    - when you compare your salary with how many hours you actually work (versus what's written in the contract), it doesn't look so good anymore
    - no work/life balance
    - ineffective processes
    - management is incapable of making quick decisions, and/or change their mind on a daily basis
    - lack of accountability
    - new processes are not assessed for impact on all stakeholders,
    - lack of employee support from their manager
    - lack of resources to execute on the approved projects
    - reactive organization
    - and so many more

    Advice to ManagementAdvice

    Become Leaders! listen to your employees: they have so many excellent ideas!

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Everything I was looking for. Convenient, flexible, work friendly environment.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Pca in Dublin, OH (US)
    Current Employee - Pca in Dublin, OH (US)

    I have been working at Express Scripts

    Pros

    Very helpful, flexible schedule, the only way to have a negative experience is if you just don't want to work! Opportunity to work from home.

    Cons

    The cafeteria is only open until 4pm. Not a place for people who don't like repetition and change.

    Recommends
    Positive Outlook
  3. 4 people found this helpful  

    Currently a horrible experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Express Scripts

    Pros

    Paid time off, pay is good but could be better

    Cons

    Work life balance is not great, unreasonable expectations, not enough appreciation by management, yearly review process is cutthroat, low morale,

    Advice to ManagementAdvice

    Please show more appreciation for the good work we do and not just focus on negatives. True leadership involves building a direct report's confidence meaning if you need to coach an employee on a mistake or something negative, you should also find somethig positive they are doing or have done and point that out as well.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Fantastic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cincinnati, OH (US)
    Current Employee - Anonymous Employee in Cincinnati, OH (US)

    I have been working at Express Scripts

    Pros

    Not clicky. Great teams and supervision. Excellent benefits.

    Cons

    To fast pace for some.

    Advice to ManagementAdvice

    Keep up the good work. You instill quality and leadership into my work everyday that is unrivaled.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Decent Benefits, High-Pace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express Scripts

    Pros

    Pay seems above average for the area.
    Medical benefits have tanked recently (high premiums, high deductible, etc)
    Dental and vision benefits are great
    Retirement benefits are outstanding (1-1 match for first 6% in 401K, 100% vested immediately)
    5% discount on company stocks
    Yearly bonuses are significant and vary depending on pay grade (low level employees don't get any)
    Parking is secure and abundant
    Easily accessed via I-70

    Cons

    Tuition reimbursement hasn't increased in 4 years ($5500 a year)
    Need more emphasis on career development
    A lot of people complain of over work. You will work hard, and at the minimum, the full 40 hours a week
    Recent inclusion of excessive contract workers has led to a lack of expert knowledge in the IT department

    Recommends
    Neutral Outlook
  7.  

    Express Scripts

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Express Scripts

    Pros

    Overtime hours and pay is awesome

    Cons

    Do not work in CARD department

  8. 4 people found this helpful  

    At first was great...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Care Advocate in Phoenix, AZ (US)
    Current Employee - Patient Care Advocate in Phoenix, AZ (US)

    I have been working at Express Scripts full-time (more than an year)

    Pros

    They are fairly easy to work with your schedule if you need time off.

    Cons

    Very clicky, and they tell you can move up easily but they only seem to promote you if you get in their click. So many system issues and no one seems to care to actually resolve the issue. There are other companies that do the same thing but pay way much more.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Best decision I've ever made was joining Express Scripts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contact Center Supervisor/Team Leader
    Current Employee - Contact Center Supervisor/Team Leader

    I have been working at Express Scripts full-time (more than 5 years)

    Pros

    Benefits
    Pay - near top of my area
    Promotions
    Growth
    Leaders are amazing

    Cons

    Can be stressful at times

    Advice to ManagementAdvice

    I love our company values. They address exactly what is looked for in an employee no matter what level they're on.
    The initial training is very comprehensive and the support you have from leadership during and after training will ensure that you DO NOT fail if you WANT to work here.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Whitestown, IN (US)
    Current Employee - Anonymous Employee in Whitestown, IN (US)

    I have been working at Express Scripts full-time (more than 5 years)

    Pros

    Compensation is very good and the benefits are top notch. I earn more PTO than I use and have I accumulated several weeks. My manager is fair and is all in to make ESI a better place to work every day.

    Cons

    Forecasting of work is inconsistent which makes it hard to know when extra work is coming in. Overtime could be required with little notice

    Advice to ManagementAdvice

    Work on evenly balancing work between the sites.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    PCA

    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Express Scripts

    Pros

    The ability to assist patients with delivery of their medication.

    Cons

    Not be able to get patients their medication in a timely manner.

    Advice to ManagementAdvice

    N/A

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