Experian

www.experiangroup.com
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Experian Reviews

Updated 25 February, 2015
Updated 25 February, 2015
309 Reviews
2.9
309 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Brian Cassin
22 Ratings

Review Highlights

Pros
  • in some departments there is better work/life balance in others not so much (in 23 reviews)

  • Good benefits and vacation allotments (in 22 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates (in 23 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 9 reviews)

More Highlights

Employee Reviews

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  1.  

    QA Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    Large organization.Large organization.Large organizationLarge organization.Large organization.Large organization

    Cons

    Lots of Politics.Lots of Politics.Lots of Politics

    Advice to ManagementAdvice

    Be out of the politics and work on your own stuff. Be out of the politics and work on your own stuff.

  2.  

    Experian landed in Canada by acquiring a small company. Still stabilizing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Toronto, ON
    Current Employee - Software Developer in Toronto, ON

    I have been working at Experian full-time (more than a year)

    Pros

    Experian is the biggest in the consumer credit services, so its a big name. New hire get good salary.

    Cons

    like other global companies, you see lots, you just see.. never get. one account do good, another doesn't, so its all get normalized.

    Advice to ManagementAdvice

    please don't confuse employees, probably they have intention of outsourcing some departments.not very secure job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Excellent Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian full-time (more than a year)

    Pros

    Management here truly believes in work life balance. They pride themselves on meeting all the needs of the Technical Support team form allowing members to work from home while caring for the occasional sick child home with the flu to understanding needing time off for parents having terminal illnesses. The Technical Support team spends lots of time together outside of work which, to me, created more of a family atmosphere while at work. Even the Vice President and manager of Customer Support would roll up their sleeves and jump head first in so day to day issues. This in itself was refreshing and motivated the team to work just a little harder to meet customer goals.

    Cons

    The only con is, I no longer work there because I had to move back to SC. I truly love Passport Health Communications.

    Advice to ManagementAdvice

    Keep up the god work.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good peop

    • Career Opportunities
    Current Employee - Research Analyst in Manchester, England (UK)
    Current Employee - Research Analyst in Manchester, England (UK)

    I have been working at Experian full-time (more than a year)

    Pros

    Stress free work, job security, good benefits

    Cons

    Very head-office focused, relatively low wages (including wage increases), inorganic structure means left hand doesn't know what the right hand is doing sometimes.

    Advice to ManagementAdvice

    Make sure offices outside Nottingham don't get left out

    Recommends
    Positive Outlook
  6.  

    Summer Internship

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Pros

    - very nice and relaxed office
    - sociable colleagues
    - significant degree of independence
    - work-life balance

    Cons

    - quality of management
    - repetitive work

  7.  

    Awesome

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    Good atmosphere, independence and ambition!

    Cons

    A corporate behemoth so inevitably become a bit anonymous.

    Recommends
    Positive Outlook
  8.  

    Great products, wrong people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive in São Paulo, São Paulo (Brazil)
    Former Employee - Sales Executive in São Paulo, São Paulo (Brazil)

    I worked at Experian full-time (more than 3 years)

    Pros

    Compensation and benefits. Communication is clear and opportunities to move to different positions are real. The products are great and getting better.

    Cons

    Terrible managers. Old fashioned company and management style. Lots and lots of employees who don't even know what they ara doing over there.

    Advice to ManagementAdvice

    Qualify the good people, fire the old-low-profile guys with no proactivity and hire better.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great place to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Singapore (Singapore)
    Current Employee - Anonymous Employee in Singapore (Singapore)

    I have been working at Experian

    Pros

    great working culture in Singapore
    Small dynamic team
    young environment - lots of expats!

    Cons

    compensation is on the lower end, the insurance packages are not competitive
    Teams are too lean and too stretched - not enough resources

    Recommends
    Neutral Outlook
  10.  

    Great people, poor management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Systems Analyst in Nottingham, England (UK)
    Former Employee - Business Systems Analyst in Nottingham, England (UK)

    I worked at Experian full-time (more than a year)

    Pros

    The people who work there are all lovely. Very flexible with work patterns compared to other companies. Generally people are very accommodating and understanding. Good benefits and company has a strong support for community work.

    Cons

    Higher management don't understand the underlying issues about the company. Pay little attention when staff overwork themselves to the point where working longer hours is almost expected from people.

    Advice to ManagementAdvice

    Please listen to the people at the 'bottom' of the chain. They are truly the people who you need in order to accomplish what you want to do. At current rates the amount of employees being lost is ridiculous.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Senior Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian full-time (more than 10 years)

    Pros

    There are not significant pros to tell

    Cons

    needs Improvement in every way

    Doesn't Recommend
    Neutral Outlook

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