Experian

  www.experiangroup.com
  www.experiangroup.com

Experian Reviews

Updated 22 November, 2014
Updated 22 November, 2014
281 Reviews
2.9
281 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Brian Cassin
16 Ratings

Review Highlights

Pros
  • in some departments there is better work/life balance in others not so much (in 23 reviews)

  • Good benefits and vacation allotments (in 22 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates (in 22 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Experian landed in Canada by acquiring a small company. Still stabilizing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Toronto, ON
    Current Employee - Software Developer in Toronto, ON

    I have been working at Experian full-time (more than an year)

    Pros

    Experian is the biggest in the consumer credit services, so its a big name. New hire get good salary.

    Cons

    like other global companies, you see lots, you just see.. never get. one account do good, another doesn't, so its all get normalized.

    Advice to ManagementAdvice

    please don't confuse employees, probably they have intention of outsourcing some departments.not very secure job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great people, not so great organization

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Pros

    Experian is a nice place to work mainly because of your colleagues. Smart people!

    Cons

    Many layoffs. Acquisitions that don't make sense. Lacks work/life balance.

  3.  

    Amazing company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time (more than an year)

    Pros

    Excellent culture , amazing people , Good benefit/perks

    Cons

    Rigid leadership which some times comes off as micro managing.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Love the people and the collaboration!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time

    Pros

    - Compensation
    - Ability to speak your mind
    - ability to start your own projects and follow them through

    Cons

    - Takes FOREVER to get anything done
    - Reactive vs. proactive

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    evolving corporate culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cypress, CA (US)
    Former Employee - Anonymous Employee in Cypress, CA (US)

    I worked at Experian full-time (more than 5 years)

    Pros

    This is a great company to work with opportunities for growth. Benefits were excellent and the vision of the company transcended across the entire organization

    Cons

    Corporate mission and values were handled with mixed commitment. On the one hand, innovation and excellence were encouraged; but on the other hand, all decisions were driven top down and entrepreneurial spirit was stifled. As a result the field operations became almost robotic.

    Advice to ManagementAdvice

    Be true to your statements so that everyone could feel the sincerity in your actions. Often the message that was delivered were mere words with no authenticity. Honor your high performers with opportunities to grow rather than an exit strategy.

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    Great place to grow and challenge yourself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Mesa (Costa Rica)
    Former Employee - Anonymous Employee in Mesa (Costa Rica)

    I worked at Experian full-time (more than 5 years)

    Pros

    fast pace, great technology, great opportunities, passion to win

    Cons

    product strategy lacking, communication challenges due to frequent changes in direction

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    A wonderful 9 years with fantastic people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    Lots of fabulous professional people, interesting and challenging projects with a splash of fun and laughter thrown in. Excellent working conditions, parking and pay.

    Cons

    You can end up so engrossed in projects your hours can be long. Sometimes its hard to move jobs internally which is important if you want to grow and stay fresh.

    Advice to ManagementAdvice

    Give positive feedback it goes along way and encourage those staff nights out, it's when good friendships and teams are formed.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Too Much Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer
    Current Employee - Software Developer

    I have been working at Experian as a contractor (less than an year)

    Pros

    Great colleagues, excellent pay and benefits. Most of the time, the work is quite interesting.

    Cons

    Too much change over the last year. During the recession there were lots of lay-offs and virtually no positions have been refilled. This has led to burnout amongst too many good people. While the work is rewarding and the people are great, the consistent demand to do more with less is going to drive people to leave now that the job market is better.

  10.  

    Great company, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Manager in Allen, TX (US)
    Current Employee - Client Service Manager in Allen, TX (US)

    I have been working at Experian full-time (more than 3 years)

    Pros

    Great environment to work in

    Cons

    You do not get paid your worth

    Advice to ManagementAdvice

    Value your employees more

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Could be good but mostly bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time

    Pros

    Talented people. Reasonable benefits. Starting to see some initiatives for improving the company culture

    Cons

    Red tape madness. Lack of strategy. Leaders make uninformed decisions, and due to cash-strapped budgeting and massive under resourcing, those poor decisions cause a ricochet effect of chaos on the ground.

    Advice to ManagementAdvice

    Stop dreaming and sort out the fundamentals

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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