Equifax

  www.equifax.com
Work in HR? Unlock Free Profile

Equifax Reviews

Updated Jul 14, 2014
Equifax – West Des Moines – “Datavision now Equifax office 4300 Westown Prkwy”

All Employees Current Employees Only

2.8 196 reviews

60% Approve of the CEO

Equifax Chairman and CEO Rick Smith

Rick Smith

(130 ratings)

46% of employees recommend this company to a friend

Review Highlights

Pros
  • They offer flexibility in working conditions, and there is a good work-life balance(in 18 reviews)

  • Supportive, Good Benefits with solid products and diversification(in 21 reviews)


Cons
  • CEO and senior management are bullies and needs a lesson in humility(in 13 reviews)

  • lack of transparency from upper management, hard work and talent does not get rewarded(in 8 reviews)

196 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Overall a good company with very aggressive senior management focused on driving high profit sales.

    Sales (Former Employee) Toronto, ON

    ProsHigh margins means the company is willing to invest in reasonably decent commissions for high performers.
    Generally fun environment with plenty of smart people.

    ConsWhile the management has made several changes for the better to the quality of staff, there are still several legacy members of staff who aren't as strong as the new blood coming in.

    Advice to Senior ManagementContinue on the path you're on, but watch out for increased competition as the likes of TU try to pick the best and brightest from Equifax.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Reality not in line with expectations

    Anonymous Employee (Former Employee) Toronto, ON

    ProsEquifax has a comprehensive interview process . Candidates will believe they are hired based on high performance history. There is a strong focus on previous experience, knowledge, skills and education. Overall, employees are committed.

    ConsThere is a serious issue with execution. Although, the current economy makes maintaining and growing business challenging, this is easy compared with the herculean effort to meet, let alone exceed client expectations.

    Advice to Senior ManagementDemonstrate versus preach a client-first focus. Sales people and customers are not necessary evils of business and are key to maintaining market share and growing the business. Walk your talk, treat people the way you would want to be treated.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Stable and well established company to work for

    Inside Account Manager (Current Employee) Toronto, ON

    ProsReputation is good in the markeplace
    Leader for Credit solutions in Canada

    ConsLarge organization and long process for any changes to be done

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to learn but doesn't pays well

    Anonymous Employee (Current Employee) Toronto, ON

    ProsProfessional Growth
    Great Senior leadership
    Opportunity to work with major clients within Canada

    ConsNo overtime and expect employees to meet strict timelines
    Doesn't pays well
    Majority of the employees overloaded with work

    Advice to Senior ManagementPay employees and award them financially

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Among the worst I've experienced

    Anonymous Employee (Current Employee) Toronto, ON

    ProsLeader in their field. Good exposure to consumer information solutions.

    ConsOutdated Ivory tower management style, substandard operational systems and processes. Poor communication between management and employees. Lack of professional development and career opportunities.

    Advice to Senior ManagementOrganization needs to integrate all of its disparate groups from a cultural and operational perspective in order to gain efficiencies.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    A company has dominant market share, but does not how to retain talent to make the business better.

    Anonymous Employee (Current Employee) Toronto, ON

    ProsLearn about leading data analytics solutions in the consumer credit industry;
    Build up experience in financial services;
    See how businesses across all industries use consumer credit information to market and retain customers.

    ConsThe company fires people out of whim, primarily based on likeability and cultural-fit;
    Does not innovate in a timely way, due to the dominant market share and mature industry position;
    Company support in employee training is very limited.

    Advice to Senior ManagementPlease consider how employees think when you fire a lot of people in a short period. It is very demotivating and damaging the morale.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Highs and Lows depending on Atlanta Senior Management

    Anonymous Employee (Current Employee) Toronto, ON

    ProsThe buck stops with you. You are given as much responsibility as you can take.

    ConsLack of resources and people.

    Advice to Senior ManagementInvest in people and technology.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Business-driven IT environment, as opposed to technology-driven. A company good enough for staying with for max 5 years.

    Senior Analyst Specialist (Current Employee) Montreal, QC

    Pros-Good benefits package
    -Annual Incentive Plan - performance-based bonuses
    -Defined Benefit Pension plan PLUS Defined Contribution Pension plan (with RRSP 25-50% match for up to 6% of your before-tax income)
    -Employees are overall treated with respect and integrity
    -"Economic moat" - Credit Reporting Agency (TransUnion being the only competitor on Canadian market)
    -Moderately-sized IT department and company in general.
    -Salaries above average (due to great profit margins, being an economic "moat").

    Cons-No career path
    -No opportunity for training and promotions
    -The officially stated "meritocracy" does not manifest at all
    -The yearly performance reviews lack objectivity, performance and creativity/innovation are not recognized and awarded
    -Too hierarchical, lack of cooperation between various IT sub-departments
    -Business-driven IT environment, as opposed to a technology-driven one. In terms of technical solutions, mediocre approaches are chosen instead of better ones. Fear of adopting other technologies.
    -Too Mainframe-centric IT environment. The MF guys are considered the "kings" and the rest of the people (Unix and Windows people) count significantly less for the purpose of allocating new projects.
    -Inept senior management. Too many changes of direction, from year to year.
    -Recent offshore initiatives are destroying the IT departments. A lot of layoffs and the offshore devel teams (coming through TCS - Tata Consulting Services) are not delivering sub-standard quality.
    -A "watch your back" work atmosphere, sink or swim
    -Officialy, it's supposed to tolerate the English and French languages equally, but a bias exists towards French (and the quebeckers tend to form their own "nest" and "circle" and the English spealing peers from the same team feel excluded, marginalized.
    -A sort of protectionism is manifesting between the various IT OUs - especially between US and Canada. The Canadian teams come up with very good solutions and infrastructure projects, but they are ignored and only US dictates.
    -Too much interaction and reliance on IBM as technology partner, and not having its own data center
    -The use of Lotus Notes/Domino infrastructure instead of something more user/Microsoft friendly.

    Advice to Senior Management-Rick Smith seems to be a good CEO and very enthusiastic. What should be changed is the way how the Senior Leadership team is held accountable. Also the IT leaders are not the best ones.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good job but not much advancement opportunities

    Data Research Analyst (Current Employee)

    ProsGood pay, decent benefits and good work/life balance.

    ConsThere is not much room for advancement.

    Yes, I would recommend this company to a friend

     

    I had a very positive and fulfilling experience at Equfiax.

    Account Executive (Former Employee) Chicago, IL (US)

    ProsGreat benefits and aggressive compensation plan.

    ConsHigh management turnover rate.
    Indecisive senior leadership.

Worked for Equifax? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.