Equifax
2.8 of 5 171 reviews
www.equifax.com Atlanta, GA 5000+ Employees

Equifax Reviews

Updated Apr 21, 2014
Equifax – West Des Moines – “Datavision now Equifax office 4300 Westown Prkwy”

All Employees Current Employees Only

2.8 171 reviews

                             

57% Approve of the CEO

Equifax Chairman and CEO Rick Smith

Rick Smith

(117 ratings)

46% of employees recommend this company to a friend
171 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "They offer flexibility in working conditions, and there is a good work-life balance"
    in 15 reviews
  • "Stable company with good benefits"
    in 19 reviews
Cons:
  • "CEO and senior management are bullies and needs a lesson in humility"
    in 12 reviews
  • "lack of transparency from upper management, hard work and talent does not get rewarded"
    in 8 reviews
  • Show more review highlights

Reviews

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  • Approves of CEO

 

Overall a good company with very aggressive senior management focused on driving high profit sales.

Sales (Former Employee)
Toronto, ON

I worked at Equifax full-time for more than 3 years

ProsHigh margins means the company is willing to invest in reasonably decent commissions for high performers.
Generally fun environment with plenty of smart people.

ConsWhile the management has made several changes for the better to the quality of staff, there are still several legacy members of staff who aren't as strong as the new blood coming in.

Advice to Senior ManagementContinue on the path you're on, but watch out for increased competition as the likes of TU try to pick the best and brightest from Equifax.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Reality not in line with expectations

Anonymous Employee (Former Employee)
Toronto, ON

I worked at Equifax full-time for less than a year

ProsEquifax has a comprehensive interview process . Candidates will believe they are hired based on high performance history. There is a strong focus on previous experience, knowledge, skills and education. Overall, employees are committed.

ConsThere is a serious issue with execution. Although, the current economy makes maintaining and growing business challenging, this is easy compared with the herculean effort to meet, let alone exceed client expectations.

Advice to Senior ManagementDemonstrate versus preach a client-first focus. Sales people and customers are not necessary evils of business and are key to maintaining market share and growing the business. Walk your talk, treat people the way you would want to be treated.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Stable and well established company to work for

Inside Account Manager (Current Employee)
Toronto, ON

I have been working at Equifax full-time for more than 8 years

ProsReputation is good in the markeplace
Leader for Credit solutions in Canada

ConsLarge organization and long process for any changes to be done

Yes, I would recommend this company to a friend

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Great place to learn but doesn't pays well

Anonymous Employee (Current Employee)
Toronto, ON

I have been working at Equifax

ProsProfessional Growth
Great Senior leadership
Opportunity to work with major clients within Canada

ConsNo overtime and expect employees to meet strict timelines
Doesn't pays well
Majority of the employees overloaded with work

Advice to Senior ManagementPay employees and award them financially

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A company has dominant market share, but does not how to retain talent to make the business better.

Anonymous Employee (Current Employee)
Toronto, ON

I have been working at Equifax

ProsLearn about leading data analytics solutions in the consumer credit industry;
Build up experience in financial services;
See how businesses across all industries use consumer credit information to market and retain customers.

ConsThe company fires people out of whim, primarily based on likeability and cultural-fit;
Does not innovate in a timely way, due to the dominant market share and mature industry position;
Company support in employee training is very limited.

Advice to Senior ManagementPlease consider how employees think when you fire a lot of people in a short period. It is very demotivating and damaging the morale.

No, I would not recommend this company to a friend

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Among the worst I've experienced

Anonymous Employee (Current Employee)
Toronto, ON

I have been working at Equifax

ProsLeader in their field. Good exposure to consumer information solutions.

ConsOutdated Ivory tower management style, substandard operational systems and processes. Poor communication between management and employees. Lack of professional development and career opportunities.

Advice to Senior ManagementOrganization needs to integrate all of its disparate groups from a cultural and operational perspective in order to gain efficiencies.

No, I would not recommend this company to a friend

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Highs and Lows depending on Atlanta Senior Management

Anonymous Employee (Current Employee)
Toronto, ON

I have been working at Equifax

ProsThe buck stops with you. You are given as much responsibility as you can take.

ConsLack of resources and people.

Advice to Senior ManagementInvest in people and technology.

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Business-driven IT environment, as opposed to technology-driven. A company good enough for staying with for max 5 years.

Senior Analyst Specialist (Current Employee)
Montreal, QC

I have been working at Equifax

Pros-Good benefits package
-Annual Incentive Plan - performance-based bonuses
-Defined Benefit Pension plan PLUS Defined Contribution Pension plan (with RRSP 25-50% match for up to 6% of your before-tax income)
-Employees are overall treated with respect and integrity
-"Economic moat" - Credit Reporting Agency (TransUnion being the only competitor on Canadian market)
-Moderately-sized IT department and company in general.
-Salaries above average (due to great profit margins, being an economic "moat").

Cons-No career path
-No opportunity for training and promotions
-The officially stated "meritocracy" does not manifest at all
-The yearly performance reviews lack objectivity, performance and creativity/innovation are not recognized and awarded
-Too hierarchical, lack of cooperation between various IT sub-departments
-Business-driven IT environment, as opposed to a technology-driven one. In terms of technical solutions, mediocre approaches are chosen instead of better ones. Fear of adopting other technologies.
-Too Mainframe-centric IT environment. The MF guys are considered the "kings" and the rest of the people (Unix and Windows people) count significantly less for the purpose of allocating new projects.
-Inept senior management. Too many changes of direction, from year to year.
-Recent offshore initiatives are destroying the IT departments. A lot of layoffs and the offshore devel teams (coming through TCS - Tata Consulting Services) are not delivering sub-standard quality.
-A "watch your back" work atmosphere, sink or swim
-Officialy, it's supposed to tolerate the English and French languages equally, but a bias exists towards French (and the quebeckers tend to form their own "nest" and "circle" and the English spealing peers from the same team feel excluded, marginalized.
-A sort of protectionism is manifesting between the various IT OUs - especially between US and Canada. The Canadian teams come up with very good solutions and infrastructure projects, but they are ignored and only US dictates.
-Too much interaction and reliance on IBM as technology partner, and not having its own data center
-The use of Lotus Notes/Domino infrastructure instead of something more user/Microsoft friendly.

Advice to Senior Management-Rick Smith seems to be a good CEO and very enthusiastic. What should be changed is the way how the Senior Leadership team is held accountable. Also the IT leaders are not the best ones.

No, I would not recommend this company to a friend

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Equifax is a highly motivated company to provide products and services to meet customer needs. As an industry leader, E

Senior Director (Current Employee)
Atlanta, GA (US)

I have been working at Equifax full-time for more than 10 years

ProsThe company goals are communicated from the CEO down and employees are highly motivated to reach them.

ConsThere is limited upward mobility within Equifax.

Advice to Senior ManagementManagement needs to look at all levels for candidates for postions. There may be a diamond in the rough.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great First Job out of College

Production Project Manager (Former Employee)
Alpharetta, GA (US)

I worked at Equifax full-time for more than a year

ProsLeadership; Working Environment; Support Staff; Extensive Training; Easy to approach management team; More than adequate compensation for the work

ConsPromotions are sometimes difficult to attain; Too much emphasis on Six Sigma following change of upper level management

Yes, I would recommend this company to a friend

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