Glassdoor is your free inside look at Equifax reviews and ratings - including employee satisfaction and approval ratings for Equifax CEO Rick Smith. All 119 reviews are posted anonymously by Equifax employees.
52% of the CEO
Rick Smith
I have been working at Equifax full-time for more than a year
Pros – Some of the employees are nice. Working remotely is good.
Cons – They treat contractors like crap. The Talent Acquisition Team has poor leadership.
Advice to Senior Management – They need to hire strong leaders in their organization.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-06-14 19:55 PDT
I have been working at Equifax full-time for more than 3 years
Pros – Pay was pretty decent for the job, job was relatively easy, and metrics were not hard to meet as long as you are not lazy
Cons – LEAN = zero job security. If you believe in what you are doing, show some sack to the board. There are considerations that have a timeline beyond the end of the current quarter. This isn't the 80's, and you are not Jack Welch.
Advice to Senior Management – There are considerations that have a timeline beyond the end of the current quarter. This isn't the 80's, and you are not Jack Welch.
I believe you will live to regret outsourcing consumer credit disputes central division if that is in fact what happened after the buyout. Non-native English speakers in different financial system = misunderstandings, badly-written consumer statements = lawsuits. Saw it myself on very (understandably) angry people's reports before my job was presumably shipped to Kolkata.
2013-05-15 07:07 PDT
I have been working at Equifax full-time for less than a year
Pros – The people
The Pay
Work/ Life Balance
Cons – None to my knowledge currently
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-20 19:40 PDT
I have been working at Equifax full-time for more than 10 years
Pros – Leader in their markets - data solutions
Strong global growth strategies
Making significant improvement in execution of strategic growth initiatives
Cons – Use of "one team" and "meritocracy" are sound bytes that sound good, but c-suite doesn't execute what they say. Rolled-out "connections" global broad banding compensation plans that resulted in significant reductions in incentive compensation. C-suite awards themselves with high performance marks, large raises, significant stock grants & options (50% of total 2012 went to c-suite) whereas everyone else must fit into bell curve and most receive 2-3% merit increases.
Advice to Senior Management – Eliminate buzz words and begin treating and rewarding employees as if they were your #1 assets.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-15 06:09 PDT
I have been working at Equifax
Pros – Great people, Laid back, a lot of OT
Cons – Poor Management, do not have a good way to judge work properly
2013-04-11 16:19 PDT
I have been working at Equifax full-time for more than 3 years
Pros – Very flexable work environment. The ability to work from home in most locations. In the beginning of employment with this company the incentives had me pumped-up. The sky was the limit! If you worked hard you got what you worked for.
Cons – The overall salary is pretty low considering the pay cuts in incentives year after year (last 3 years) . Few pay increases or very low increase (2% or less per year). Commission and bonuses are depleting year after year to the point that there will be none as the goals on most quota are unattainable or out of your control. The health care cost has jumped up by almost 40% per pay period with less coverage in 2013.
Advice to Senior Management – If your employees achieve record breaking profits don't decrease incentive plans and increase heath care cost. This will only bring morale down.
No, I would not recommend this company to a friend
2013-04-12 11:49 PDT
I have been working at Equifax full-time for more than a year
Pros – Flexible Schedule
Work From Home
Bonus
Open Management
Cons – No food on site, must drive
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-31 18:45 PDT
I have been working at Equifax as a contractor for less than a year
Pros – Paid weekly on Friday. Meet a few nice people.
Cons – Always feel like you're being watched. Extremely high stress level. Poor training. Poor treatment of employees by team leads and other management. Prison like atmosphere. Too much drama considering they don't want any. Team leads play favorites with certain people. Unprofessional atmosphere. System is not kept up to date. Too many unrealistic expectations in regards to quality and production. Employees can barely say good morning to each other without being reprimanded. Extremely high turnover.
Advice to Senior Management – You need to realize your employees are human beings and not robots. You need to step up your training procedures and start treating people with more dignity and respect. You need to create a better work environment for your employees with more, better ongoing training and support. You need to start listening to your employees more and give them the benefit of the doubt instead of jumping the gun and kicking them out the door because you don't feel like listening to what they have to say. Team leads and management are abusive and get by with way too much. You expect certain things out of your employees. Your employees expect certain things out of you. Change your ways and do it soon.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-24 10:18 PDT
I worked at Equifax full-time for more than 7 years
Pros – building a meritocracy and process culture at all levels
Cons – still work to do to get it penetrate all levels of the organization
Advice to Senior Management – Continue to drive the alignment of culture and operations with strategy
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-26 17:40 PST
I have been working at Equifax full-time
Pros – Some of the people are really great.
Cons – Some of the people are absolutely horrible. You could be let go at any moment. The demands are unreasonable and the recognition for accomplishments is almost non-existent. Employees live under the fear that their jobs will be exported to the offshore office. Working under those conditions is stressful.
Advice to Senior Management – Upper management should really take a close look at middle management and non-managers who have responsibilities over others in the office. Get rid of the toxic people. Pay attention to the day-to-day experiences of the lowest men on the totem pole; they count, and their unhappiness in their jobs is as real as anyone else's, with the added insult that their pay is low and their jobs are not secure.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-07 18:19 PST
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