Enterprise Rent-A-Car

  www.go.enterprise.com
  www.go.enterprise.com

Enterprise Rent-A-Car Reviews

Updated 18 December, 2014
Updated 18 December, 2014
3,243 Reviews
3.2
3,243 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
767 Ratings

Review Highlights

Pros
  • Company stays true to their values; customer service really is their way of life (in 249 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 176 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 525 reviews)

  • you will be working many long hours with not much opportunities to take time off (in 923 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Assitant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Toronto, ON
    Current Employee - Assistant Manager in Toronto, ON

    I have been working at Enterprise Rent-A-Car full-time (more than 5 years)

    Pros

    Fantastic, driven and competitive coworkers. The founding values are applied at work on a daily basis and they apply to decision making that will make you successful in your personal life as well. I recommend this to anyone who wants to develop their leadership skills and and learn the basics of you running your own business. Customer service really is a way of life at Enterprise. You work had and they reward had work.

    As a summer job or an internship it is one of the best experiences I can recommend to anyone. Once the summer is over you can become a full time Management Trainee to start your career. Enterprise is meant for those that want to succeed and Manage their own career not those who just want and easy desk job.

    Cons

    You will have to wash a car or 10 while wearing a suit and your nice shoes will wear out quickly. This job is hard work and anyone expecting a simply desk job. Work life balance outside of work colleagues can be difficult to maintain due to the long hours and possible shift work. Those who want to move up or really care about the job the will definitely be a jack of all trades.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Good Experience for people new to the workforce

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager in Kitchener, ON
    Former Employee - Branch Manager in Kitchener, ON

    I worked at Enterprise Rent-A-Car full-time (more than 5 years)

    Pros

    Management trainee program is very good. Training program gives you a very good base to manage a business. People you work with are mainly like-minded and are a lot of fun considering you will be spending 10 hours a day together. Once you reach Branch Manager, you receive a company car.

    Cons

    Work/Life balance is non existent, you will be expected to work 50 hour a week minimum and closer to 65 a week during the summer months. Great when you are young and fresh out of school as while you work towards a management position you get paid by the hour. Unfortunately, once you get older and have a family, you are forced to choose between your job and your wife and kids. And if you choose your family, you will get pushed out on one of the many technicalities that head office can draw from to terminate your employment. The in house politics that goes on is rampant in this company. If you are a fan of all the cliques you dealt with in high school then this is the job for you. People talk constantly behind others backs. The spreading of rumors is prominent which poses issues as reputation is key for your advancement at Enterprise. Once you reach the management level, you can expect to be put under extreme pressure on a consistent basis. You are expected to run a smooth operation but due to under staffing, there is never enough bodies to effectively run your store. If you are lucky enough to eventually fully staff your store, your employees will get promoted to other locations and you will be left to start from scratch until you are unable to continue the balancing act and are let go. Scare tactics is head offices most used approach to get results if you are faltering, and if you reach out for assistance they pick and choose who they help. My recommendation if you choose to work here is to go through the hoops till you get to manager, then get let go so they buy you out as the job market is always greener on the other side.

    Advice to ManagementAdvice

    Support your people, not the bottom line, and turnover will not be as great.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Great place to work if you can perform well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car

    Pros

    fun place to work with other co-workers; learn the idea of retail business

    Cons

    long hours, less pay, no work/life balance

    Advice to ManagementAdvice

    Would like to ask hire more people to reduce the amount of work

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good summer experience and that is all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee Intern in Vancouver, BC
    Former Employee - Management Trainee Intern in Vancouver, BC

    I worked at Enterprise Rent-A-Car as an intern (less than an year)

    Pros

    Good experience, lots of organization and conflict handling skills

    Cons

    No appreciation of effort by upper management

    Advice to ManagementAdvice

    Provide adequate training and equipment

    Doesn't Recommend
    No opinion of CEO
  6.  

    Great work atmosphere, chance for career progression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee Intern in Sault Ste. Marie, ON
    Former Employee - Management Trainee Intern in Sault Ste. Marie, ON

    I worked at Enterprise Rent-A-Car as an intern (less than an year)

    Pros

    The atmosphere is great. Everyone I've known that's worked here is positive and energetic in the workplace. It's better for people who have been involved in sports throughout their lives, they hire a lot of former athletes and it's easier to get along with your coworkers if you match that qualification.

    Cons

    There are long hours, about 7am-6pm, 5 days a week, that can bother seem people but they don't seem as long as they sound, days go by quickly. The other downside is that if you want to move up you'll have to move around to different branches. This isn't really a problem in a big city where there are many branches but if you start in a smaller town you may have to move.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Enterprise Car Rent A Car

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car part-time (less than an year)

    Pros

    Car Rental Benefits really good. About 55% off for personal rental. Also friends and families can get rentals.

    Cons

    There aren't many cons working at this company.

  8.  

    Good place to work with lots of room for advancement if your willing to change locations and have strong sales numbers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in London, ON
    Current Employee - Management Trainee in London, ON

    I have been working at Enterprise Rent-A-Car as an intern (less than an year)

    Pros

    good work atmosphere
    great overall experience
    lots of room for advancement if you have good sales

    Cons

    long hours
    pay could be better
    no benefits for 3 months

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    The company that makes you and then breaks you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    -you get a lot of different experience
    - relatively easy to get hired (Quick fix to unemployment for post grads)
    -teaches you to drive better
    - young staff
    -can advance quickly if you are what they want (play the game right)
    - will learn harsh realities of life

    Cons

    -insensitive management (many are control freaks and often power trip
    -Upper management gets paid on retention the will string you along along as you make them $$$ even if they no you will never be promoted (false hope for the you impressionable workers)
    - high turnover (hence the many new advancement opportunities)
    - More GOSSIP then a high school play ground
    -Immature management (unproffestional)
    -Not a divers work environment, unless you include the cleaners (prep)
    -Culturally insensitive/ prejudice etc
    -They try to lower your self-esteem
    -Dog eat Dog work environment

    Advice to ManagementAdvice

    Diversity Training :)

    Doesn't Recommend
    No opinion of CEO
  10.  

    Management Trainee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Edmonton, AB
    Former Employee - Management Trainee in Edmonton, AB

    I worked at Enterprise Rent-A-Car full-time (less than an year)

    Pros

    Fun people, get to drive around new cars

    Cons

    very unprofessional work environment, long hours, heavy workload, really difficult and rude customers, very low pay

    Advice to ManagementAdvice

    higher pay

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Eye opening first career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car full-time

    Pros

    Learn about inside sales, marketing. Great care in making sure rental vehicles are in top and presentable condition to clients. If you like the long hours and can stick it out there can be rapid advancement.

    Cons

    Long Hours. Little or no work life balance. There exists a high turn over rate as people quickly become unsatisfied. Selling ancillary products to customers that are not needed and having performance metrics based on this.

    Advice to ManagementAdvice

    Consider staggered shifts to balance out the work day. Long hours are great for those that want the overtime.

    Doesn't Recommend
    No opinion of CEO

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