Enterprise Rent-A-Car Reviews

Updated 27 April, 2015
3726 reviews filtered by
  • Any Location
  • Any Job Title
3.2
3,726 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
962 Ratings

Pros
  • Company stays true to their values; customer service really is their way of life (in 249 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 176 reviews)

Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 525 reviews)

  • you will be working many long hours with not much opportunities to take time off (in 923 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. service agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Agent in Enterprise, ON
    Current Employee - Service Agent in Enterprise, ON

    I have been working at Enterprise Rent-A-Car part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    easy job all i do is clean the cars and move it once in a while when they need me to. good management and employees

    Cons

    minimum wage, the job is very repetitive and it gets boring when there are not many cars available to clean or drive to other locations

    Advice to Management

    my advice is that they need to give service agents more responsibilities and give them opportunities to advance in the work place.

  2. Awesome career growth with nice pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Trainee in Calgary, AB
    Current Employee - Manager Trainee in Calgary, AB

    I have been working at Enterprise Rent-A-Car full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They care about your growth and development they always send you for the training, super fast growth and good pay.

    Cons

    In beginning, to learn you have to go through driving around dropping and pickup the customer, and making sure the maintenance of car. But you'll be moving up and taking the leadership role quickly

    Advice to Management

    Advertise more about the career.. A lot of people are not aware that what exactly enterprise has to offer them.. The best business..!!

  3. Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car full-time (More than a year)

    Pros

    Great way to learn about financials and customer service

    Cons

    The hours are long and you work extremely hard for that bonus

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Too many hours

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car

    Pros

    not many pros to talk about

    Cons

    low pay, many hours, bad working environment

  6. Great company to start a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Calgary, AB
    Current Employee - Management Trainee in Calgary, AB

    I have been working at Enterprise Rent-A-Car

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great experience in terms of customer service, back end of the business and the training is excellent!

    Cons

    you have to be prepared to work long hours

    Advice to Management

    Keep doing what you are doing!

  7. It was a good experience, but the weather is a big factor on how the day will be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern - Hourly in Toronto, ON
    Current Employee - Intern - Hourly in Toronto, ON

    I have been working at Enterprise Rent-A-Car part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Meet different people every day
    Drive new cars every day
    Room for growth

    Cons

    Long hours
    Weather plays a big factor
    Tend to over use part time workers to avoid paying benefits

  8. Assitant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Toronto, ON
    Current Employee - Assistant Manager in Toronto, ON

    I have been working at Enterprise Rent-A-Car full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fantastic, driven and competitive coworkers. The founding values are applied at work on a daily basis and they apply to decision making that will make you successful in your personal life as well. I recommend this to anyone who wants to develop their leadership skills and and learn the basics of you running your own business. Customer service really is a way of life at Enterprise. You work had and they reward had work.

    As a summer job or an internship it is one of the best experiences I can recommend to anyone. Once the summer is over you can become a full time Management Trainee to start your career. Enterprise is meant for those that want to succeed and Manage their own career not those who just want and easy desk job.

    Cons

    You will have to wash a car or 10 while wearing a suit and your nice shoes will wear out quickly. This job is hard work and anyone expecting a simply desk job. Work life balance outside of work colleagues can be difficult to maintain due to the long hours and possible shift work. Those who want to move up or really care about the job the will definitely be a jack of all trades.

  9. Helpful (2)

    Good Experience for people new to the workforce

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager in Kitchener, ON
    Former Employee - Branch Manager in Kitchener, ON

    I worked at Enterprise Rent-A-Car full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Management trainee program is very good. Training program gives you a very good base to manage a business. People you work with are mainly like-minded and are a lot of fun considering you will be spending 10 hours a day together. Once you reach Branch Manager, you receive a company car.

    Cons

    Work/Life balance is non existent, you will be expected to work 50 hour a week minimum and closer to 65 a week during the summer months. Great when you are young and fresh out of school as while you work towards a management position you get paid by the hour. Unfortunately, once you get older and have a family, you are forced to choose between your job and your wife and kids. And if you choose your family, you will get pushed out on one of the many technicalities that head office can draw from to terminate your employment. The in house politics that goes on is rampant in this company. If you are a fan of all the cliques you dealt with in high school then this is the job for you. People talk constantly behind others backs. The spreading of rumors is prominent which poses issues as reputation is key for your advancement at Enterprise. Once you reach the management level, you can expect to be put under extreme pressure on a consistent basis. You are expected to run a smooth operation but due to under staffing, there is never enough bodies to effectively run your store. If you are lucky enough to eventually fully staff your store, your employees will get promoted to other locations and you will be left to start from scratch until you are unable to continue the balancing act and are let go. Scare tactics is head offices most used approach to get results if you are faltering, and if you reach out for assistance they pick and choose who they help. My recommendation if you choose to work here is to go through the hoops till you get to manager, then get let go so they buy you out as the job market is always greener on the other side.

    Advice to Management

    Support your people, not the bottom line, and turnover will not be as great.

  10. Great place to work if you can perform well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    fun place to work with other co-workers; learn the idea of retail business

    Cons

    long hours, less pay, no work/life balance

    Advice to Management

    Would like to ask hire more people to reduce the amount of work

  11. Great work atmosphere, chance for career progression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Management Trainee Intern in Sault Ste. Marie, ON
    Former Intern - Management Trainee Intern in Sault Ste. Marie, ON

    I worked at Enterprise Rent-A-Car as an intern (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The atmosphere is great. Everyone I've known that's worked here is positive and energetic in the workplace. It's better for people who have been involved in sports throughout their lives, they hire a lot of former athletes and it's easier to get along with your coworkers if you match that qualification.

    Cons

    There are long hours, about 7am-6pm, 5 days a week, that can bother seem people but they don't seem as long as they sound, days go by quickly. The other downside is that if you want to move up you'll have to move around to different branches. This isn't really a problem in a big city where there are many branches but if you start in a smaller town you may have to move.

Enterprise Rent-A-Car Photos

Work at Enterprise Rent-A-Car? Share Your Experiences

Enterprise Rent-A-Car

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.