27 Employee Reviews (View Most Recent)

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Overall happy

Former Employee - Sales Assistant  in  Heathrow, England (UK)
Former Employee - Sales Assistant in Heathrow, England (UK)

I worked at hmv part-time for more than 3 years

Pros

Good benefits and events eg. Conferences

Cons

Must always keep up to date with new releases for films, music and tech, easy for full timers, more difficult for part timers.

Other Reviews for hmv

  1.  

    Sounds like fun?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant  in  London, England (UK)
    Current Employee - Sales Assistant in London, England (UK)

    I have been working at hmv full-time for more than a year

    Pros

    + It's nice to be working with what I love as my enthusiasm for the product is genuine and I feel that the customers recognise this.

    + The staff discount, although its not that much, is very handy, especially for birthdays/Christmas.

    + A lot of the staff on my level are very friendly and have a genuine love of what they sell.

    Cons

    - The store manager uses fear as their primary motivational tool.

    - The management are always in contradiction with one another so you're ALWAYS going against someone's instructions.

    - No regard for illness or pain when tasks are being delegated. I've often complained of my injuries being made worse by my work, only to be offered no sympathy. I'm currently very ill but I fear the consequences of taking time off.

    - Disproportionate punishments follow menial crimes. For example, an employee is awaiting a disciplinary hearing for going to meet a friend outside of work hours to ask a favour of them when he was off sick. He received a barrage of verbal abuse from the manager for this.

    - The store is absolutely FILTHY. No-one reports the store to environmental health as they fear being fired. There was a dead mouse in the audio department for a VERY long time and mice regularly eat the confectionary that's for sale. The half-eaten treats are removed rather than the whole batch. I die a little inside every time a customer buys a chocolate bar. The staff kitchen areas are disgusting and rodent-infested and I refuse to eat or prepare food in them. It's also so dusty that my hands are black after half an hour of work. Disgusting.

    Advice to ManagementAdvice

    This place needs a massive overhaul in the way in which it's managed, starting with respect and decency towards its employees. If I didn't have to worry about my wife and forthcoming family prospects, I'd leave right now. It's sad, because I spent my teenage years dying to work in HMV only to find out how awful it is to work there. I hope other stores fare better.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Wamp wamp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at hmv

    Pros

    Hmv has a flexible for staff if you are a music/dvd lover you find some good obscure stuff. Managers usually try to accomodate you as best as you can.

    Cons

    Higher ups at HMV didn't adapt and see the changes coming and now place is going under. Most senior staff saw it for a while.

    Advice to ManagementAdvice

    Should listen to staff and adapt to trends quicker and faster. Might be too late but good luck to HMV.

    Doesn't Recommend
    No opinion of CEO
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