Yankee Candle

  www.yankeecandle.com
Work in HR? Unlock Free Profile

182 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Approves of CEO

1 person found this helpful  

I love my job and this Company !

Store Manager (Current Employee)

ProsThe company gives extensive training and development on all levels. You are given MANY tools to develop your business acumen and strategy. The sales program is called A.S.A.P. Used properly, it gives a manager a clear cut manner in which to train everyone in the store (including themselves) in proper sales techniques. It is short and simple and allows you to observe and coach effectively.

The bonus structure is generous. If you make your goals, EVERYONE gets a bonus, irregardless of your position and hours that you work. The Company's attitude is that it takes a team to achieve great sales results. As a SM, we have a lot of responsibility, however, it is not a success in which we can take all of the credit ! It takes a village...

Your days fly by !!! There is ALWAYS something to do if business is slow. The customers are loyal to the brand and quite proud of this ! The Company's return policy is generous which makes the customers happy and assures repeat business. For the most part, our customers are wonderful and a lot of fun.

ConsThe downside is more of a comment on retail management in general- in light of the economic climate. Yankee Candle is no worse than any other retailer at this time. No matter where you are working, management is expected to do more with less payroll. If you are the kind of manager that is committed to growing your business, you will have long work weeks. 50+ hrs most of the time. Holidays there are more expectations for your time in the store. But you are given comp days.

Advice to Senior ManagementQuicker turnaround on replenishment.

Simplify communications. TOO MANY EMAILS !!!! Let us run our stores and spend our time servicing customers. It is crazy to have to check two email boxes MULTIPLE times, daily, in order to react on a dime !

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Overall good experience and competive wages compared to other retail stores

    Sales Associate (Former Employee) Portland, OR (US)

    I worked at Yankee Candle part-time for less than a year


    Pros: Payed weekly, relaxing work enviorment, and friendly staff Cons: Minimal Hours evend during the holiday season Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Product sells its self but managers seem to be slacking

    Anonymous Employee (Former Employee)

    I worked at Yankee Candle


    Pros: They give you the tools to be able to successfully sell the product.… Cons: Gossip and drama always seem to be in the district. Its defiantly not the easiest job in the world. A lot of shipments,… More
There are newer reviews on Yankee Candle.

Worked for Yankee Candle? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.