There are newer employer reviews for WEST
There are newer employer reviews for WEST

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One of the most creative and open minded environments within San Francisco.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Intern - Intern in San Francisco, CA (US)
Current Intern - Intern in San Francisco, CA (US)

I have been working at WEST as an intern (More than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Everyone within the West Community is welcoming, the food is catered on a daily basis, and the location is beautiful.

Cons

If you are on the younger side such as myself being 22 you will be the youngest to work within the company by nearly 10 years or so.

Advice to Management

I think they did an excellent job in terms of managing me, no advice needed from me.

reviews filtered by
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  1. Real Work from home opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Work At Home Agent in Miami, FL (US)
    Current Employee - Work At Home Agent in Miami, FL (US)

    I have been working at WEST full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Working around your own life schedule! No traffice, No fuel, No toll expenses and no work attire cost!

    Cons

    Very low pay and having to watch the hours when they are posted to make sure you have work!

    Advice to Management

    Find a way to help spread the hours out evenly. Offer more training options.

  2. Helpful (1)

    Good money, easy job, horrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Spokane, WA (US)
    Former Employee - Customer Service Associate in Spokane, WA (US)

    I worked at WEST full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Fairly good pay for an unskilled job, decent benefits, guaranteed 40 hours, nice building.

    Cons

    Extremely belittling and demeaning management, no room for advancement or promotion. Management views Tier 1 employees as disposable. Downtown location has to pay Diamonds ridiculous parking rates.

    Advice to Management

    Give team leads classes on constructive criticism, otherwise they will belittle their team members when going over QA's.

    Begin valuing your employees more. Granted, in this economy if someone screws up, there are 25 people waiting to take their place, but wouldn't it be more cost effective to train less often and have a higher employee retention?

    Offer a discounted parking pass to employees.

There are newer employer reviews for WEST
There are newer employer reviews for WEST

See Most Recent

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