There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

Helpful (1)

Good job

Former Employee - Customer Service Representative in Sunrise, FL (US)
Former Employee - Customer Service Representative in Sunrise, FL (US)

I worked at UnitedHealth Group full-time (Less than a year)

Pros

Management was very supportive and personable. The director makes it a point to learn everyone's names. Supervisors were always willing to assist. Training provided was adequate but it depends on the effort one puts into using it.

Cons

The only cons were that there were gaps in training. There was some gossip amongst reps. The job can get a little frustrating if you don't know how to deal with customers.

reviews filtered by
  • Any Location
  • Any Job Title
  1. Helpful (1)

    Flexible, but no interest in employment development.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment in Lisle, IL (US)
    Current Employee - Enrollment in Lisle, IL (US)

    I have been working at UnitedHealth Group full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    I am a telecommuter that has been the only benefit in my position. They offer a wealth of employee centered programs.

    Cons

    I have been in the same position for over 6 years, with no employee development opportunities or employee advancement. I have been very ambitious and express my desires to all my managers which has a high turnover rate.

    Advice to Management

    Promote from within, experience and dedication should carry employee who may lack the education a long way within the company. Allow employee to shadow and explore other facets of the company.

  2. Helpful (7)

    UnitedHealth Group is going down!!!!!!!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Tester in Hyderābād (India)
    Current Employee - QA Tester in Hyderābād (India)

    I have been working at UnitedHealth Group full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    1. Work from Home
    2. Lots of fun activities

    Cons

    1. No seats
    2. No parking
    3. Outdated technology
    4. Idiot Managers with zero technical knowledge
    5. Hikes are not based on performance
    6. Bonus is part of CTC and is given yearly

There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

Work at UnitedHealth Group? Share Your Experiences

UnitedHealth Group

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.