2006 Employee Reviews (View Most Recent)

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1 person found this helpful  

Good job

Former Employee - Customer Service Representative  in  Sunrise, FL (US)
Former Employee - Customer Service Representative in Sunrise, FL (US)

I worked at UnitedHealth Group full-time for less than a year

Pros

Management was very supportive and personable. The director makes it a point to learn everyone's names. Supervisors were always willing to assist. Training provided was adequate but it depends on the effort one puts into using it.

Cons

The only cons were that there were gaps in training. There was some gossip amongst reps. The job can get a little frustrating if you don't know how to deal with customers.

Other Reviews for UnitedHealth Group

  1. 1 person found this helpful  

    Flexible, but no interest in employment development.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment  in  Lisle, IL (US)
    Current Employee - Enrollment in Lisle, IL (US)

    I have been working at UnitedHealth Group full-time for more than 5 years

    Pros

    I am a telecommuter that has been the only benefit in my position. They offer a wealth of employee centered programs.

    Cons

    I have been in the same position for over 6 years, with no employee development opportunities or employee advancement. I have been very ambitious and express my desires to all my managers which has a high turnover rate.

    Advice to ManagementAdvice

    Promote from within, experience and dedication should carry employee who may lack the education a long way within the company. Allow employee to shadow and explore other facets of the company.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Difference in opinion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group full-time

    Pros

    Nice to be apppreciated, thank you

    Cons

    no Cons come to mind

    Recommends
    Positive Outlook
    Approves of CEO
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