UnitedHealth Group

  www.unitedhealthgroup.com
  www.unitedhealthgroup.com
There are newer employer reviews for UnitedHealth Group

 

Do they really care about employees?

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Administrative Assist in Agoura Hills, CA (US)
Former Employee - Administrative Assist in Agoura Hills, CA (US)

I worked at UnitedHealth Group full-time (more than 5 years)

Pros

Try to give raises every year (and some bonus).

Cons

After 6 1/2 years of devotion and only missing one day of work because of having to go into the hospital (unexpectedly). The company really doesn't care and closes the office you are working in and instead of letting you telecommute like every other person in the same office you get laid off!!!!!!!!!

Advice to ManagementAdvice

Care more about employees as you claim to care about members (they are members too).

Negative Outlook
Disapproves of CEO

2130 Other Employee Reviews for UnitedHealth Group (View Most Recent)

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  1. 3 people found this helpful  

    Decent pay for first job out of college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CST Administrative Assistant in Malvern, PA (US)
    Current Employee - CST Administrative Assistant in Malvern, PA (US)

    I have been working at UnitedHealth Group full-time (more than an year)

    Pros

    If you are an admin assistant you make close to 14 an hour, or if you are in CST 15 an hour, appeals admin makes closer to 16, so the starting rate is ok. The bonuses are nice (can be up to 2000$ a quarter about if you do really good on your quota in CST), but there are NO raises at all so not really good long term. Essentially the most common job there is processing cases (data entry), which if you keep up with what you have to do the quota isnt too hard to meet and it can be low stress. You can work from home which is very common for many positions, the lower level CST AA position can be full time from home. Free food once a week, free soda and coffee any time. Mostly friendly people and co workers, nurses are very kind. Unlimited overtime in some departments. Time off is easy to get and vacation/holiday time is good.

    Cons

    The only way to get a raise is to be promoted, and there are only about two spots up you can go, which is from 15 an hour to 16.50ish an hour, and then about 37-40k a year plus bonuses as a supervisor (though requires overtime fairly often). Occasionally they will have immense technical issues which can be frustrating, because they do not really make exceptions to it messing up your quota, though you can always make it up with high numbers. Their systems may be down for an hour or so on and off some days, or the systems could be very slow (though we do get paid to sit and wait for things to be fixed). They seem to have a lot of people leave in less than a year because its usually a job people use to hold them over since you cant get raises. You can do a lot to contribute to your team, but you are only recognized for the most part when you make a mistake or if they need you to do something. The company is now owned by united healthcare and their insurance is not too great for a big event (high deductible), but if you dont get sick getting prescriptions and regular doctor visits is no problem.

    Advice to ManagementAdvice

    Hire more people! we get swamped and can only do so much work, also give raises because each year taxes/rent go up but salary doesnt!

    Recommends
    Neutral Outlook
  2. 1 person found this helpful  

    Dissappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pcrs in Springfield, MO (US)
    Former Employee - Pcrs in Springfield, MO (US)

    I worked at UnitedHealth Group full-time (more than an year)

    Pros

    They really have the right outlook on where the company wants to go

    Cons

    They dont listen close enough to the people who really work with the customers & providers on ways to improve. You can try tgo inform someone of ways that you think would help to benefit the company & you are told....Oh well thats the way it is & isnt gonna change.

    Advice to ManagementAdvice

    Dont just Hear your employees....LISTEN to your employees

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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