United Airlines
2.9 of 5 555 reviews
www.united.com Chicago, IL 5000+ Employees

555 Employee Reviews (View Most Recent)

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2 people found this helpful  

Things are improving after the merger with Continental but they are still very political with many muddy processes

Senior Manager (Former Employee)
San Francisco, CA (US)

I worked at United Airlines full-time for more than 5 years

ProsFacinating industry
Pride in the brand
Flight benefits
Salary
Front-line pride
Readiness of the front line to help and support each other

ConsVery political
Angry and resentful employees who have dedicated their lives to this company but lost their pensions during bankruptcy
Leadership turnover has people tuning out of implementing changes because they feel it will change again shortly
Lack of transparency
Constant directive to cut expenses and not capitalize any projects to improve internal tools, systems and infrastructure

Advice to Senior ManagementEncourage the free flow of ideas
Invest in tools and technology for both customers and employees

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Challenging, exciting and fun company

Business Associate (Current Employee)
Chicago, IL (US)

I have been working at United Airlines full-time for less than a year


Pros: An airline is a complex matrix organization that is constantly changing and improving, which provides ample opportunities to learn new skills and grow as a… Cons: The organization is quite large with employees spread across multiple offices around the country - as you can imagine with any large company, there are… Advice to Senior Management: The daily and weekly emails we get about company updates are great, but it would also be informative to see short videos from senior executives… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Interesting business, lots of opportunity

Business Associate (Current Employee)
Chicago, IL (US)

I have been working at United Airlines full-time for more than a year


Pros: Challenging business, opportunties to move around to new parts of business, focus on culture, passionate… Cons: Low margin business-challenging to focus on long-term given short-term challenges Advice to Senior Management: Continue to look for low cost ways to boost employee morale.… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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