United Airlines

  www.united.com
  www.united.com
There are newer employer reviews for United Airlines

2 people found this helpful  

Things are improving after the merger with Continental but they are still very political with many muddy processes

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Manager in San Francisco, CA (US)
Former Employee - Senior Manager in San Francisco, CA (US)

I worked at United Airlines full-time (more than 5 years)

Pros

Facinating industry
Pride in the brand
Flight benefits
Salary
Front-line pride
Readiness of the front line to help and support each other

Cons

Very political
Angry and resentful employees who have dedicated their lives to this company but lost their pensions during bankruptcy
Leadership turnover has people tuning out of implementing changes because they feel it will change again shortly
Lack of transparency
Constant directive to cut expenses and not capitalize any projects to improve internal tools, systems and infrastructure

Advice to ManagementAdvice

Encourage the free flow of ideas
Invest in tools and technology for both customers and employees

Doesn't Recommend
Positive Outlook
Approves of CEO

714 Other Employee Reviews for United Airlines (View Most Recent)

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  1. 1 person found this helpful  

    Plenty of challenges, and good experiences.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer in Chicago, IL (US)
    Current Employee - Systems Engineer in Chicago, IL (US)

    I have been working at United Airlines full-time (more than 5 years)

    Pros

    Most departments within I.T worked well together, to complete projects or requests.

    Cons

    Even with the extensive documentation, many divisions are not clear on who is responsible for what solution, where that server(s) may sit, and what the SLA is for that server(s).

    Advice to ManagementAdvice

    It should not be common conversation that "a re-org is just around the corner", talking to any Senior Manager or Director every six months.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    A lot of highs and lows working with the public

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at United Airlines part-time (more than 10 years)

    Pros

    Great salary at one time, great benefits, great co-workers, all of which pertains before the bankruptcy.

    Cons

    Poor salary, terrible benefits, top heavy with management, poor working conditions. Safety is no longer at the top of the list all of which pertains during and after the bankruptcy.

    Advice to ManagementAdvice

    Get rid of the top heavy management, listen to the long term employees that have been in working for you, treat the employees right and maybe you won't need to have unions. Figure out who is important, the shareholders or your employees and don't forget the customers that are paying your wages.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for United Airlines

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