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1 person found this helpful  

Adequate

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Hair Designer II  in  Naples, FL (US)
Current Employee - Hair Designer II in Naples, FL (US)

I have been working at Ulta Beauty full-time for more than 3 years

Pros

Ulta offers benefits,even if you work minimal hours. It's a fun atmosphere to work in. It's all makeup and hair products, so there's lots to play in.

Cons

You have to jump through many many hoops to qualify for benefits as a hair stylist no matter how many hours you work.
Also, there's lousy communication and accountability. Bad managers are not held accountable, and employees are often left feeling unheard and unappreciated.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

740 Other Employee Reviews for Ulta Beauty (View Most Recent)

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  1. 1 person found this helpful  

    At least there's a discount for employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ulta Beauty

    Pros

    The discount is what keeps me from outright quitting.

    Cons

    The corporate office and store management are routinely showered with luxurious gifts and gratis while the rest of the employees are lucky to get a "thank you" for their hard work. Mostly it's criticism for not being able to pull off the job of three people simultaneously. I mean, it's totally realistic to expect three women, all weighing in the low 100 pound range, to unload five pallets of boxes filled with liters of shampoo and conditioner, stacked six or seven feet high, carry them out to the floor and then stock all of it on the shelves in four hours. Not at all impossible, and that's what they'll tell you every time you show up for a shift (that was probably adjusted to your detriment hours, or a day if you are lucky, before) and the truck is running an hour and a half late, to top things off. All while your task manager is also expected to be the floor manager and close the store when she should be focusing on her job, WHICH IS LOAD. And then she'll face a reaming because everything didn't get done. Five years of loyal service will get you less than a dollar more in hourly pay than someone who walks in off the street. The stores are so understaffed that breaks and lunches are nonexistent (and I'd like to take this opportunity to mention it's illegal as hell). It is not uncommon during the holidays to work shifts that qualify for breaks and lunch periods, only to be expected to sign your approval on a piece of paper for involuntarily working straight through the shift.

    Advice to ManagementAdvice

    STAFF YOUR STORES PROPERLY. You cannot reasonably expect for customers to be properly taken care of, product to be properly shorted, and ad sets to be completed when there are two employees working in the store. Show some appreciation to the "little people" who bust their humps each and every shift so your stores can make their numbers each week. Pay your employees reasonable wages, especially if they're silly enough to hang around longer than six months. Employee morale is incredibly low in stores because we are expected to perform the impossible day in and day out.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Very passive aggressive environment, every man for himself!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Esthetician  in  York, PA (US)
    Former Employee - Esthetician in York, PA (US)

    I worked at Ulta Beauty part-time for more than a year

    Pros

    -easy way to build clientele
    -offers career building strategies
    -a wife range of products to choose from

    Cons

    -micro managed
    -terrible equipment
    -very dirty
    -there is no aspect of a "team"
    -passive aggressive
    -rude remarks constantly from the management

    Advice to ManagementAdvice

    Encourage your team and help them build business... do not keep employees that are constantly trying to sabotage others... encourage customers and stop being rude.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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