There are newer employer reviews for USAA

Helpful (2)

Financial Planning Intern

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Intern - Financial Planning in San Antonio, TX (US)
Former Intern - Financial Planning in San Antonio, TX (US)

I worked at USAA as an intern (less than a year)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Interesting team based work
Got to meet with lots of senior management

Cons

Could tell our work wasn't really needed. They were more or less scouting out our talent to see if they wanted to recruit us.
Very conservative company.
Even if you work super hard you won't be promoted much faster than anyone else

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  1. Advantageous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at USAA full-time (more than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Training is continuous. Benefits are strong and motivating. People. Amenities. Sports Teams. Lateral movement between company and companies. Bonuses and vacation days.

    Cons

    The internal politics that can be expected from a large organization, Some employee perception of entitlement. Inconsistent leadership. Too many meetings.

    Advice to Management

    Work hard. Understand the playing field. Play the game. Be smart. Communicate.

  2. Helpful (5)

    Micro managed sweatshop think twice!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage in San Antonio, TX (US)
    Former Employee - Mortgage in San Antonio, TX (US)

    I worked at USAA full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The company has excellent benefits and many on campus services. Great customer service is part of the company reputation and is well deserved.

    Cons

    Be prepared to have every minute of your day timed and watched including restroom breaks and lunch. Time studies are done to account for every minute of the day and not meeting impossible goals will result in performance issues. 10 hour days and working every weekend is the norm. Even with all of the overtime, the workload is more than what can be accomplished.

    Advice to Management

    Set reasonable expectations and treat employees like mature adults.

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