Telstra
3.4 of 5 132 reviews
www.telstra.com.au Melbourne, Australia 5000+ Employees

132 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Bureaucratic but innovative

Group Manager (Former Employee)
Melbourne (Australia)

I worked at Telstra

ProsLarge budgest mean big projects, many of which are innovative and interesting. The speed of the 3G rollout, for example, was both impressive and well executed. The company makes an effort to balance life / work, though not all seem to take it.

ConsBureaucratic nonsense can be very frustrating. The company requires change to accommodate privatization and competition, but internal resistance is often a problem. Interdepartmental squabbles can undermine projects. Marketing is often weak, inconsistent and not well thought through, though this does appear to be changing.

Advice to Senior ManagementAlign department goals across the company and avoid rewarding those engaged in an interdepartmental blame game. Look world wide for best practices in customer service. Take credit for the innovations the company has achieved - and make more employees aware of the significance of these achievements.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Being seen to be delivering is more important than actually delivering

Anonymous Employee (Former Employee)

I worked at Telstra


Pros: Recognisable brand. Salary levels are high and benefits are good.… Cons: Work life balance is talked about a lot but not delivered in practice. Employees are expected to be working 24/7 accessing emails/… Advice to Senior Management: Get out and really understand what your people do... in the same fashion as "undercover boss". You… No, I would not recommend this company to a friend More

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Telstra is interesting company and Industry

Anonymous Employee (Current Employee)

I have been working at Telstra


Pros: People are nice You can some times senior management. However, not always. Work Life… Cons: Professional Growth is not very big. However, there are many people in Telstra that have worked… Advice to Senior Management: To give younger empolyees more responsiblities and see if they hit… More

There are newer reviews on Telstra.

Worked for Telstra? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Telstra reviews and ratings — including employee satisfaction and approval rating for Telstra CEO David Thodey. All reviews posted anonymously by Telstra employees.