T-Mobile

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2151 Employee Reviews (View Most Recent)

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1 person found this helpful  

Good Company to Work for and Gain experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Store Manager  in  Los Angeles, CA (US)
Current Employee - Retail Store Manager in Los Angeles, CA (US)

Pros

-Benefits Medical, Dental, vision, and 401K Great and they also offer student assistance and rembursement
-Great company to work for and gain experience in sales with opportunity to move up to management

Cons

-The training is not the best training, its more of hands on training which can be good but bad at the sometime since you'll make plenty of mistakes along the way.
-Upper management is not the best out there a lot of favoritism within the company.

Advice to ManagementAdvice

Promote those who really show the qualities of a leader and coach, not those who spend the most time kissing up to upper management.

Recommends
Neutral Outlook
Disapproves of CEO

Other reviews for T-Mobile

  1. 1 person found this helpful  

    Enjoyable place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst  in  Bellevue, WA (US)
    Former Employee - Financial Analyst in Bellevue, WA (US)

    Pros

    Competitive salary, fun company events, free beverages in breakrooms

    Cons

    Lots of behind the doors business going on to try and sell the company or merge with other companies

    Advice to ManagementAdvice

    Have more of an open door

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    T-mobile was a great place to work. overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative  in  Augusta, GA (US)
    Former Employee - Customer Care Representative in Augusta, GA (US)

    Pros

    Great benefits. The pay was well, especially while working in a call-center environment. The company took care of their employees. The only way you could possibly get fired was due to a customer mistreat, fraud, or attendance issues. It is a fun place to work, and team building is a plus.

    Cons

    Sometimes the coaches, senior reps, and trainers keep so much drama going on in the call center environment it makes you want to scream. Leadership in the call center environment should be revamped. People abused their authority, and shows a lot of favoritism.

    Advice to ManagementAdvice

    Be fair in dealing with your team members. Take into account that a individual is putting his or her best foot forward, and not EVER individual is a slacker.

    Recommends
    Positive Outlook
    No opinion of CEO
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