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4 people found this helpful  

Good place to work, but the future is doubtful

Business Project Manager (Current Employee) Atlanta, GA (US)

ProsPeople are very friendly and great to work with, however, building relationships with people is a MUST toward getting anything done. Telecomuting is allowed for salaried positions but not managers, number of days vary. Managers must be notified first if applying for other positions in the bank, but most are supportive. They are actively working toward making some necessary cultural shifts. Managers rarely provide monetary rewards, but are good about giving comp time, extra vacation days, and extra work from home days. This is a heavy process laden company, but they see value in six sigma principles and are trying to streamline.

ConsDue to both workload and environment, people are not held accountable for their work. This makes it difficult to get things done. I've been on the job 4 years and have only received $3,000 in added compensation - negotiate a good salary up front. Annual review process is highly subjective and makes it difficult to achieve more than an average rating. Very focused on cost cutting measures - no coffee, individually monitor print jobs and supplies. Staffing is now below bare bone minimum due to 3 layoffs in the latter part of 2012. Infrastructure and Application teams werea aligned to lines of business in an effort to reduce silos, but changes have been very poorly communicated and there is little understanding how roles will be fulfilled in the new structure.

Advice to Senior ManagementThe bank would benefit from a 360 review process that includes feedback for managers. The current rating system does not work. Employees should be offered more opportunity for added compensation and bonuses, if this is economically not possible then the bank needs to consider adding other perks like paying for parking for downtown locations, etc. Organizational decisions should not be made public until both process and people changes have been defined. This has caused a loss of confidence in management and the future of the bank.

– I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
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    • No Opinion of CEO



    Branch Manager V (Current Employee) Nashville, TN (US)

    I have been working at SunTrust full-time for more than a year

    Pros: Company Values and team togetherness Cons: Industry is always changing which can make job difficult. Lack… Advice to Senior Management: Promote from within. In this industry you are always worth more to… Yes, I would recommend this company to a friend More


    Typical bank with outdated technology & cumbersome processes

    Anonymous Employee (Current Employee)

    I have been working at SunTrust

    Pros: Competitive salary, ability to work remotely if you work in… Cons: Very old systems; tedious/inefficient processes to get very basic tasks… Advice to Senior Management: Make some of the systems that employees use more user-friendly,… More

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