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2 people found this helpful  

Retail banking does not care about employees

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Teller III in Atlanta, GA (US)
Former Employee - Teller III in Atlanta, GA (US)

I worked at SunTrust

Pros

The only pro is the health insurance is good.

Cons

-The company only cares about making money.
-Forces you to sell unrealistic products to customers who dont need it
-Management abuses their power
-Branch managers are never in the office- they show up late and do what they feel
-Very unfair to hardworking employees
-Salary/Pay is extremely low
-UNPROFESSIONAL

Advice to ManagementAdvice

Management seems to not care about employees. My advice would be to put employees above all in order to keep your employees.

Doesn't Recommend
Disapproves of CEO

831 Other Employee Reviews for SunTrust (View Most Recent)

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  1. 1 person found this helpful  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust full-time

    Pros

    Great People to work with

    Cons

    the company has change so much. I really dont know where the company is going.

    Advice to ManagementAdvice

    Learn from the failure of the other big banks. If the company would treat customer like customer instead of number they will stay with you. Sale Sale Sale is not the way.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Love the people I work with, wary of ever changing environment within financial industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in Richmond, VA (US)
    Current Employee - Personal Banker in Richmond, VA (US)

    I have been working at SunTrust full-time (more than 3 years)

    Pros

    People, experience, training opportunities (Web-based and In-class)

    Cons

    Pay lower than median, changing industry, shift to sell-sell-sell

    Advice to ManagementAdvice

    Recognize that with change there needs to be a transition from old to new. Cannot expect successful change overnight by suddenly releasing statement of new expectations. Hone in on what has made this company successful and leverage to differentiate in the financial industry.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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