380 Employee Reviews (View Most Recent)

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Great place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Technical Support Representative II  in  Beaverton, OR (US)
Current Employee - Technical Support Representative II in Beaverton, OR (US)

I have been working at Stream Global Services full-time for more than a year

Pros

Very responsive to schedule changes if you need it. They give 15 min breaks instead of the state required 10 min. Good medical, dental, and vision. Good management and upper management. Lots of room for growth. They have a liberal attendence attendence policy and you can miss 7 full days in six months before u get fired. I have worked at other call centers and this is a much better call center. Great floor support. I reccomend working here to anybody. All u have to do basically show up and u are golden. Also its nice to be able to move contracts if u get burned out. Also pays more then min wage.

Cons

Need to give yearly wages. Need to fire those with poor attendence, they give them too many chances. Also they need to hire better ppl as some are just gamers who don't show up for work and do a poor job, also need to shower.

Advice to ManagementAdvice

Give pay rasies and hire better ppl with more work ethic.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Stream Global Services

  1. 1 person found this helpful  

    If you like to work hard and get underpaid, this is the place for you!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Manager  in  Beaverton, OR (US)
    Former Employee - Team Manager in Beaverton, OR (US)

    I worked at Stream Global Services full-time for more than 3 years

    Pros

    Friendly People
    Cool products to support

    Cons

    Long hours for salaried positions
    Overworked and Underpaid
    Heavy Micromanagement
    Dirty Environment

    Advice to ManagementAdvice

    Upgrade the dress code for a stronger sense of professionalism and morale. Pay managers more as they work way more than 40 hours per week.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Incredibly depressing environment, but fairly laid-back and easy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enterprise Technical Support  in  Tampa, FL (US)
    Former Employee - Enterprise Technical Support in Tampa, FL (US)

    I worked at Stream Global Services full-time for more than a year

    Pros

    Training is sufficient and fun, most seniors and team managers are sufficiently helpful, incredibly diverse and knowledgable workforce.

    Cons

    Upper management seemed disconnected, unstable, and occasionally toxic. Reliant upon lots of antiquated software, which fails frequently.

    Advice to ManagementAdvice

    Listen to your employees, provide more opportunities for REAL advancement (not token, uncompensated promotions), and reward representatives who meaningfully contribute to the efficiency of operations.

    Recommends
    Neutral Outlook
    No opinion of CEO
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