Southwest Airlines
4.2 of 5 389 reviews
www.southwest.com Dallas, TX 5000+ Employees

389 Employee Reviews (View Most Recent)

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Setting by a window seat

Customer Service Agent (Current Employee)
Birmingham, AL (US)

I have been working at Southwest Airlines

ProsThe customers, people I work with, the benefits

ConsWhen a customer is it happy

Advice to Senior ManagementInter act with the customers an employees

Yes, I would recommend this company to a friend

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2 people found this helpful  

great place to work

Flight Attendant (Former Employee)
Chicago, IL (US)

I worked at Southwest Airlines


Pros: great travel benefits and health insurance as well as pay increases the longer you work there. overall a great… Cons: terrible uniforms, employee review system untrustworthy. remember not to reveal too much to people you don't know. you tend to get close to… Yes, I would recommend this company to a friend More

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Interesting and am embracing it

Customer Care Representative (Current Employee)

I have been working at Southwest Airlines


Pros: Free unlimited flights for you and your immediate family...one 3 day weekend each month. Shift bids… Cons: Lower entry rate of pay, no desks assignment...you may change your desk everyday..altho that would be nice for some reps probably...but you can't be assured… Advice to Senior Management: Keep making employees feel like family. Yes, I would recommend this company to a friend More

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