Southwest Airlines
4.2 of 5 391 reviews
www.southwest.com Dallas, TX 5000+ Employees

391 Employee Reviews (View Most Recent)

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Setting by a window seat

Customer Service Agent (Current Employee)
Birmingham, AL (US)

I have been working at Southwest Airlines

ProsThe customers, people I work with, the benefits

ConsWhen a customer is it happy

Advice to Senior ManagementInter act with the customers an employees

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Interesting and am embracing it

Customer Care Representative (Current Employee)

I have been working at Southwest Airlines


Pros: Free unlimited flights for you and your immediate family...one 3 day weekend each month. Shift bids… Cons: Lower entry rate of pay, no desks assignment...you may change your desk everyday..altho that would be nice for some reps probably...but you can't be assured… Advice to Senior Management: Keep making employees feel like family. Yes, I would recommend this company to a friend More

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

So far so good.

Anonymous Employee (Current Employee)

I have been working at Southwest Airlines


Pros: Great opportunities to move up with the company. Great benefits,… Cons: Some of the work can be somewhat physically demanding. Yes, I would recommend this company to a friend More

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