Southwest Airlines

  www.southwest.com
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458 Employee Reviews (View Most Recent)

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Still a blast after 20 years!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Flight Attendant  in  Houston, TX (US)
Current Employee - Flight Attendant in Houston, TX (US)

Pros

Great company culture, very nice pay and benefits package, travel, ability to affect change within the workplace, fun and playfulness are recommended!

Cons

As the company grows it is hard to maintain the close family feel and highly desirable fun luving culture but the company is trying hard!

Advice to ManagementAdvice

Hats off to management for keeping SWA the only profitable US based airline in a very turbulent and trying industry for 40plus years-- and they're still going strong!!

Recommends
Approves of CEO

Other reviews for Southwest Airlines

  1.  

    GREAT experience ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Intern  in  Dallas, TX (US)
    Former Employee - Intern in Dallas, TX (US)

    Pros

    nice people, humorous culture

    care about employees

    Cons

    salary might not be very competitive

    Advice to ManagementAdvice

    nothing

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Overly micromanaged, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Phoenix, AZ (US)
    Former Employee - Customer Service Representative in Phoenix, AZ (US)

    Pros

    Benefits, shift trades, good training

    Cons

    Poor Team Leaders, probation is 6 months any little thing your gone! Low pay, call center....customers can be awful not enough pay to have to deal with so much condescending people. Half the time computers or website is not performing as it should.

    Advice to ManagementAdvice

    Better training for there Team Leaders! Very political, drama, he said she said to get others in trouble. Probationary period of six months is ridiculous. Micromanaging unfortunately is like prison.

    Doesn't Recommend
    No opinion of CEO
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