There are newer employer reviews for Sitel

Helpful (1)

Co workers are really there to help.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Technical Support Agent in Las Vegas, NV (US)
Current Employee - Technical Support Agent in Las Vegas, NV (US)

I have been working at Sitel full-time (more than a year)

Recommends
Neutral Outlook
Disapproves of CEO
Recommends
Neutral Outlook
Disapproves of CEO

Pros

Bonuses, PTO, Perks ie: free cable, discounts on phone bills...

Cons

Shortage of management, a cap on what you can make

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  1. exciting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Baguio, Baguio (Philippines)
    Current Employee - Customer Service Representative in Baguio, Baguio (Philippines)

    I have been working at Sitel full-time (more than 3 years)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    salary on time, I am being paid according to the hours that I worked including overtime and other holiday pays..

    Cons

    Salary is not competitive as other call centers. And the health benefits, like maxicare is not as beneficial as before.

    Advice to Management

    Salary should be competitive...Many agents leave the company because of salary, I am here for almost 4 years already yet my salary still the same..Many take Sitel as their training ground before going to another call center companies...

  2. Good work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Augusta, GA (US)
    Current Employee - Customer Service Representative in Augusta, GA (US)

    I have been working at Sitel full-time (more than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Learning new products and assisting customers

    Cons

    not always having necessary tools to perform tasks

There are newer employer reviews for Sitel

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