There are newer employer reviews for Sitel

1 person found this helpful  

Co workers are really there to help.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Technical Support Agent in Las Vegas, NV (US)
Current Employee - Technical Support Agent in Las Vegas, NV (US)

I have been working at Sitel full-time (more than an year)

Pros

Bonuses, PTO, Perks ie: free cable, discounts on phone bills...

Cons

Shortage of management, a cap on what you can make

Recommends
Neutral Outlook
Disapproves of CEO

360 Other Employee Reviews for Sitel (View Most Recent)

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  1.  

    exciting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Baguio, Baguio (Philippines)
    Current Employee - Customer Service Representative in Baguio, Baguio (Philippines)

    I have been working at Sitel full-time (more than 3 years)

    Pros

    salary on time, I am being paid according to the hours that I worked including overtime and other holiday pays..

    Cons

    Salary is not competitive as other call centers. And the health benefits, like maxicare is not as beneficial as before.

    Advice to ManagementAdvice

    Salary should be competitive...Many agents leave the company because of salary, I am here for almost 4 years already yet my salary still the same..Many take Sitel as their training ground before going to another call center companies...

    Neutral Outlook
    Approves of CEO
  2.  

    Good work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Augusta, GA (US)
    Current Employee - Customer Service Representative in Augusta, GA (US)

    I have been working at Sitel full-time (more than 3 years)

    Pros

    Learning new products and assisting customers

    Cons

    not always having necessary tools to perform tasks

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Sitel

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