341 Employee Reviews (View Most Recent)

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1 person found this helpful  

Co workers are really there to help.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Technical Support Agent  in  Las Vegas, NV (US)
Current Employee - Technical Support Agent in Las Vegas, NV (US)

I have been working at Sitel full-time for more than a year

Pros

Bonuses, PTO, Perks ie: free cable, discounts on phone bills...

Cons

Shortage of management, a cap on what you can make

Recommends
Neutral Outlook
Disapproves of CEO

Other Reviews for Sitel

  1.  

    exciting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Baguio, Baguio (Philippines)
    Current Employee - Customer Service Representative in Baguio, Baguio (Philippines)

    I have been working at Sitel full-time for more than 3 years

    Pros

    salary on time, I am being paid according to the hours that I worked including overtime and other holiday pays..

    Cons

    Salary is not competitive as other call centers. And the health benefits, like maxicare is not as beneficial as before.

    Advice to ManagementAdvice

    Salary should be competitive...Many agents leave the company because of salary, I am here for almost 4 years already yet my salary still the same..Many take Sitel as their training ground before going to another call center companies...

    Neutral Outlook
    Approves of CEO
  2.  

    I think it just good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Manila, Manila (Philippines)
    Former Employee - Customer Service Representative in Manila, Manila (Philippines)

    I worked at Sitel full-time for more than a year

    Pros

    Ahm, maybe because they say you shouldn't bypass any opportunities?

    Cons

    The salary was way too low.

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Neutral Outlook
    No opinion of CEO
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