There are newer employer reviews for Sears

 

learning experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Sales Associate in Waldorf, MD (US)
Former Employee - Sales Associate in Waldorf, MD (US)

I worked at Sears

Pros

meeting new people. Some benefits are good. If your a sales associate you have opportunites to make more money

Cons

You may not get rechognized for the good things you do. On stressful days with management they tend to bash the associates out alot and get smart with you. you have tons of goals to meet and mi

Advice to ManagementAdvice

Show respect to the associates and customers. Have your associates back..

Doesn't Recommend
No opinion of CEO

4037 Other Employee Reviews for Sears (View Most Recent)

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  1. 1 person found this helpful  

    Good stepping stone and resume builder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Associate Buyer in Chicago, IL (US)
    Current Employee - Associate Buyer in Chicago, IL (US)

    I have been working at Sears

    Pros

    Starting wages are fair ---but then you dont see raises.

    Cons

    Office is in the middle of NOWHERE!
    So far from Chicago--commute from down town chicago is 1 1/2 hours
    Not open to new ideas
    Management will not invest in stores or the customer service tools
    No 401K match
    Expensive benifits
    NO RAISES!

    Advice to ManagementAdvice

    Please make our stores a desination that customers want to go. Our stores look terrible, not modern and the customer service is terrible. I work here and I hate shopping at the stores because I feel dirty when I leave. Lou says that customers come first but he has not done ANYTHING to make the customer experince better. The service flat out sucks.

  2.  

    Good for part time, but certainly not a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate in Cleveland, TN (US)
    Current Employee - Sales Associate in Cleveland, TN (US)

    I have been working at Sears

    Pros

    Respected Company, especially by older people.
    In smaller communities, you can really establish great relationships with customers
    Very relaxed environment

    Cons

    Incompetent senior management. ie, stock has dropped almost 70% since January 2011.
    Really pushes Shop Your Way Rewards and PA's.
    Alienates their old market in order to corner a new one.

    Advice to ManagementAdvice

    You had a massive customer base that has been all but abandoned by new policies. Try and remember the older folks who have been loyal customers for their whole lives.

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