SYKES

  www.sykes.com
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301 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
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  • No Opinion of CEO

2 people found this helpful  

C.Y.A.

Anonymous Employee (Former Employee)

ProsI learned A LOT, for better or worse. Great experience on my resume.

ConsSo many unscrupulous things happening behind the scenes, I don't know where to start. Very few career options/paths within the company if you have aspirations to grow. Dishonesty and finger pointing run amuck. With the exception of a select few, some of the most generally disrespectful people I have ever worked with. No sense of teamwork, only 'ME ME ME'

Advice to Senior ManagementBack up your people when they are doing their job or acting on your behalf. Otherwise, it sends the message to everyone else not to take them seriously. Identify the rare employees you have that truly go above and beyond and recognize them, instead fo acting like they just performed the very basics of their job and continually using scare tactics to drive them to take on extra responsibilities, without the benefit. Be honest, and be accountable for your decisions.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Mislead, and frustrated.

    Customer Service Representative (Current Employee) Chavies, KY (US)

    I have been working at SYKES full-time for more than 3 years

    Pros: It's a job. At least they hire after an interview… Cons: Forget about a promotion unless you kiss some serious management butt. I considered myself to be qualified to do many jobs with Sykes, but found… Advice to Senior Management: Seek employment elsewhere and hopefully someone with sense can help manage… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good environment, bad salary compensation plan

    Team Manager (Former Employee) San Jose, San Jose (Costa Rica)

    I worked at SYKES full-time for more than 3 years

    Pros: Good people, good environment, flexible schedules Cons: No salary increase or compensation. Too disorganize at all management levels. Lots… Advice to Senior Management: Watch out for your internal customer service too (HR, Payroll,… No, I would not recommend this company to a friend More

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