SYKES
2.6 of 5 254 reviews
www.sykes.com Tampa, FL 5000+ Employees

254 Employee Reviews (View Most Recent)

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1 person found this helpful  

My experience was bad because although they talk like they will work around your school schedule they wont.

Customer Service Agent, Technical Support (Former Employee)
Malvern, AR (US)

I worked at SYKES full-time for less than a year

ProsThe pay is alright and you never have to work overnights. You get breaks and a lunch and the job is easy.

ConsIf you go one minute over on a break you get wrote up. If you miss a day and don't make it up that same week you get another write up.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
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Overall good experience

Team Coordinator (Former Employee)
Cluj-Napoca (Romania)

I worked at SYKES full-time for more than a year


Pros: As a manager if you work for a bigger account (130 agents) you… Cons: If you work for a small account you receive almost… Advice to Senior Management: They should make it possible also for small accounts to receive all the support they need (trainers and more involvment from the other support departments)… Yes, I would recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

1 person found this helpful  

Fruitful stay in Sykes

Technical Support Professional (Former Employee)
Manila, Manila (Philippines)

I worked at SYKES full-time for more than 3 years


Pros: low salary compensated with a lot of benefits, friendly people Cons: Office Politics and unable to take leaves Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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SYKES – Why Work for Us?

For more than 30 years, SYKES has been in the business of creating and maintaining satisfying relationships between client companies and their customers. During this time, they have also been creating gratifying jobs… Full Overview

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