SYKES
2.6 of 5 254 reviews
www.sykes.com Tampa, FL 5000+ Employees

254 Employee Reviews (View Most Recent)

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Need better organization

Customer Service Representative (Current Employee)
Greenwood, SC (US)

I have been working at SYKES full-time for more than 3 years

ProsYou get at least 40 hours a week.

ConsSeniority doesn't count when being looked at for other positions within the site. At this particular site some one from outside the site could be hired in a higher position that you put in for.

Advice to Senior ManagementTo work closer with the team members they have and listen to what they have to say the representatives on the phones are the ones who knows what is going to be better for them.

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  • Culture & Values
         
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  • Approves of CEO

 

Why you should work for Sykes

Customer Service Representative (Current Employee)
Cebu City (Philippines)

I have been working at SYKES full-time for more than 5 years


Pros: When you go on Maternity leave, not only do you… Cons: The transportation allowance never increased despite the spike on fare. Advice to Senior Management: Increase the health bonus... Yes, I would recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

In tears everyday before work.

Work At Home Customer Service Representative (Current Employee)

I have been working at SYKES part-time for less than a year


Pros: *WAH *Paycheck *Two Days off Awesome training experience Cons: *Disrespectful Customers *Low Pay *Crappy Systems *Lack of Support Everyday before I clocked in I was in tears.I hated this job the whole three weeks that I… Advice to Senior Management: Put yourself in the shoes of your employees. No, I would not recommend this company to a friend More

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SYKES – Why Work for Us?

For more than 30 years, SYKES has been in the business of creating and maintaining satisfying relationships between client companies and their customers. During this time, they have also been creating gratifying jobs… Full Overview

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