There are newer employer reviews for Rackspace

5 people found this helpful  

Got too big. Top heavy.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales in San Antonio, TX (US)
Former Employee - Sales in San Antonio, TX (US)

I worked at Rackspace full-time (more than 3 years)

Pros

Loved my co-workers. Liked the old culture better.

Cons

Hated the politics and good ol boys club. Buddies got promoted based on being buddies not by their abilities or competence. Never ending restructuring of the sales org, increasing quotas, less leads, fewer accounts Sales leadership incompetence.

Advice to ManagementAdvice

To the C levels: Take a close look at your VP and Mid Level management staff and ask yourself are they the right players and how did they get into those positions? Are they bringing game changing leadership and ideas or merely going through the motions. Scrutinize the Q12 management surveys.
Do not accept mediocrity.

VP's and Mid Level managers: Pay attention to your MVP's. Respond to your Q12's with positive change. Cultivate the best from your teams.

Recommends
Positive Outlook
Approves of CEO

489 Other Employee Reviews for Rackspace (View Most Recent)

Sort: Rating Date
  1.  

    Overworked but learnt alot!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - DC Ops Tech in Slough, Berkshire, South East England, England (UK)
    Former Employee - DC Ops Tech in Slough, Berkshire, South East England, England (UK)

    I worked at Rackspace full-time (more than an year)

    Pros

    -Good Training
    -Good place to start
    -Rapid growth
    -Lots of room for progression as a Tech
    -Secure job, no redundancies

    Cons

    -Management dont listen to line-workers
    -Constantly coerced into overtime due to company growing fast and difficulty hiring.
    -Slightly lower salary than competitors.
    -Bad shift rotas
    -Sales oversell solutions, way more than customers need, they are too incentivised by commision

    Advice to ManagementAdvice

    -Pay your employees more to reduce churn
    -Less middle management
    -Dont overwork employees with overtime

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 8 people found this helpful  

    Learn as much as you can, and leave!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Antonio, TX (US)
    Former Employee - Anonymous Employee in San Antonio, TX (US)

    I worked at Rackspace (less than an year)

    Pros

    Good pay considering the living expense in San Antonio. Dev ppl are nice. They really focus on their tasks and are willing to help you out if you have trouble in your work.

    Cons

    Too disorganized. Everything is in a mess compared to big companies in the market. They have a long long way to go to be a great company, if they know what they should do.

    Advice to ManagementAdvice

    The company needs a lot of talented ppl, not just a small group. So consider higher educated ppl as well!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Rackspace

Work at Rackspace? Share Your Experiences

Rackspace

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.