Quality Inn & Suites
2.9 of 5 21 reviews
www.qualityinn.com Silver Spring, MD

21 Employee Reviews (View Most Recent)

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Good place for customer service experience

Night Auditor (Current Employee)
Ottawa, ON

I have been working at Quality Inn & Suites full-time for more than a year

Prosmeeting many people, honing customer service skills

Conspoor pay, weak management, the occational nasty guest

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
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Lack of respect for employees

Front Desk Clerk (Current Employee)
Ellensburg, WA (US)

I have been working at Quality Inn & Suites part-time for less than a year


Pros: My coworkers are awesome! If it weren't for them I wouldn't have stayed here so long. I… Cons: I am NOT appreciated for all that I do. I have a college degree and am getting paid minimum wage to work the front desk.… Advice to Senior Management: Give your employees some more credit! Give them the ability to advance, and perhaps some incentive to work harder! If I had a hope that… No, I would not recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Don't waste your time or talent at this place.

Anonymous Employee (Former Employee)
Mesa, AZ (US)

I worked at Quality Inn & Suites full-time for more than 3 years


Pros: Hotel staff Awesome! They are always willing to help guests… Cons: Very poor management. No benefits, raises or incentive programs. Advice to Senior Management: Appreciate your employees and give credit where credit is due. Lead by example, be positive and respectful of all the staff you have employed. It… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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