Progressive Business Publications Employee Review

Former Employee – worked at Progressive Business Publications

Pros – Flexible hours, easy work. Good performance is rewarded appropriately. Good relationship between staff and management. Those who truly strive to succeed are given the assistance they need. Those who do succeed are rewarded with promotions. The job can pay VERY well, but ONLY if you are very good at phone sales without sending out false, unclear or otherwise bad orders(fluffing your sales with bad orders will get you fired fast).

Cons – Training is brief and broad. Severe turnover. Will hire anybody, but will also fire after giving a short grace period out of training. Poor office conditions (slow to repair plumbing, air conditioning, etc.) Minimum wage with an hourly sales incentive that is difficult for most reps to achieve. The ideal rep is essentially one who does enough sales to be worth keeping but not enough to get paid beyond the $7.15 an hour base rate. The job requires a great deal of mental endurance and fortitude and very few employees last more than a month there.

Advice to Senior Management – Extend training to two weeks, allow greater employee autonomy with regards to sales script. The current sales incentive system is demotivating, too few attain it. Do away with it and instead give employees regular raises to their base rate at 6 or 12 month intervals, since employees that last that long are the ones you want to keep and those that don't last don't become discouraged.

No, I would not recommend this company to a friend