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Helpful (6)

Used to be a great place to work, not so much anymore

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Press Ganey full-time (More than 3 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

They are very flexible with your schedule - letting you work from home, flex hours, etc.

Cons

I used to really think Press Ganey was a great place to work, but in recent months my opinion has taken a complete reversal. This company continues to pile on unnecessary upper level management (all of whom are old friends of the current CEO), while treating its average employee like dirt. If you are considering working here, don't expect to be fairly compensated for your hard work. Merit increases are no longer a given, and, though they claim that you may still be eligible for a merit increase if you score high marks on your annual performance review, this is a blatant lie. Myself and several others with whom I spoke received marks of "Exceeds Expectations" on our performance reviews, yet we received no merit increases. In the past 6 months alone, I worked an average of 60 hours per week, yet I guess that just wasn't good enough. On the same day that they announced the creation of yet ANOTHER upper level management position, the CEO of the company sent out an e-mail explaining to us that only 65 people in the entire company were deemed worthy of a merit increase this year. They can't afford to give us raises, or to provide us with desperately needed working laptops, but they sure can afford that new manager! I expect a mass exodus soon.

Advice to Management

Stop playing favorites with all of your friends and driving this company into the ground. You're ruining what used to be a good company.

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  1. Great people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Press Ganey full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great product and great people to work with

    Cons

    CEO changed multiple times over a few year period


  2. Way Ahead of the Market

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Press Ganey is by far the leading provider of patient satisfaction and related services. We have deeper benchmarks, better analytics and more advisors working personally with clients than any other player in the market. As far as opportunities, virtually all vendors in the health care industry want to explore ways to work with Press Ganey to better serve providers.

    Cons

    Too many offices and remote locations that prevent greater efficiency. Needs to consolidate offices.

    Advice to Management

    Invest in more resources so we can move quicker.


There are newer employer reviews for Press Ganey
There are newer employer reviews for Press Ganey

See Most Recent

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