Press Ganey

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91 Employee Reviews (View Most Recent)

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7 people found this helpful  

Once an enjoyable workplace has become not so enjoyable after all

Anonymous Employee (Current Employee)

Prosco-workers and middle management are very supportive

ConsNew senior leadership has brought an east-coast attitude to business to midwest family life - the two are like oil and water. Some of us are now expected to be on call 24/7 and in the office until west coast business hours end....which is past dinner time for our families - for those of us with college degrees it shouldn't be a surprise that we are dissatisfied with being expected to work retail hours like this. No more bonuses and funds for celebrations have been given away to unfamiliar charities. Not cool.

Advice to Senior ManagementYou may not think that the satisfaction of employees is important and that you can just hire more people to replace those who have left, but all of our data we've collected for our clients says a high turnover and dissatisfied employees equal dissatisfied clients and decreased revenue...perhaps we need to practice what we preach?

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    10 people found this helpful  

    The culture of old is gone thanks to process wonks who haven't a clue.

    Doesn't Matter Because Cronyism Keeps Great Employees Down (Current Employee) South Bend, IN (US)

    I have been working at Press Ganey full-time for more than 5 years

    Pros: Executive leadership is doing a fantastic job and should be commended for their efforts to improve this once stellar company. NOT!!! They will… Cons: Let's start with the obvious conflict of a survey company that sells an employee partnership survey yet no longer places an emphasis on surveying it's… Advice to Senior Management: 1. NEVER NEVER EVER get rid of the Employee Partnership survey. It will tell you exactly what you're doing wrong and how to improve… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Change is for the best

    Anonymous Employee (Current Employee) South Bend, IN (US)

    I have been working at Press Ganey full-time

    Pros: Press Ganey is a great company to work for and has done very well. However, it's clear that there have been many areas that… Cons: Change isn't for everyone and makes some people nervous. Hopefully some big… Advice to Senior Management: Implement performance management. Remove non-performers quickly but make sure… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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