561 Employee Reviews (View Most Recent)

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It was an excellent opportunity to grow my customer service and communication skills.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate
Former Employee - Sales Associate

I worked at Pier 1 Imports part-time for more than a year

Pros

The retail environment is one that fosters growth in superb customer service. Every customer who walks in the door is acknowledged, and as an associate, one's duty is to meet their needs. The Pier 1 experience for employees is one of satisfaction for serving customers.

Cons

Unfortunately, the room for growth is relative to the store size. Upper management is not focused enough on growing their retail employees in terms of rank; only in terms of service to the customer.

Advice to ManagementAdvice

It would be beneficial to the retail employees who want to advance with the company if management would acknowledge their employees in this regard, and take the necessary steps to foster that kind of growth.

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for Pier 1 Imports

  1.  

    This company cares about work/life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports

    Pros

    I appreciate having the ability to spend time with family and work.

    Cons

    This is a very physically demanding job.

    Advice to ManagementAdvice

    I think incentive pay raises would be nice.

    Recommends
    Approves of CEO
  2. 4 people found this helpful  

    Underpaid; overworked, high expectations; no incentive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Santa Monica, CA (US)
    Current Employee - Sales Associate in Santa Monica, CA (US)

    I have been working at Pier 1 Imports part-time for less than a year

    Pros

    -Good first job to learn retail, but get out AS SOON as you find something better-- even a little better
    -25% additional employee discount, even on promotional sale items (up to 45% off, though I've heard that's not much in other jobs)

    Cons

    -No matter HOW HARD you work, you will NOT get a raise until at LEAST a year of employment. And that's not even guaranteed. Some people get about .05 or up to .17 on their year raises. And management acts so gracious about it.
    -Daily demands, including making at least 5 people sign up for spam email or more junk mail, and weekly, playing with people's credit for a very faulty system (Pier 1 Rewards Credit Card)
    -Physically demanding, mentally draining. Climb up ladders and grab chairs, greeting every single customer and bothering them about signing up for the catalog, or the card, or the promotions, or this-or-that. The rule is "until they say stop three times"...

    Advice to ManagementAdvice

    Pay your employees accordingly for doing a good job.
    Stop with the catalog and pier 1 card. The card is more hassle than it saves people's money.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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