983 Employee Reviews (View Most Recent)

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Working with animals is the best job to have.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Pet Care Specialist  in  Cedar Rapids, IA (US)
Current Employee - Pet Care Specialist in Cedar Rapids, IA (US)

I have been working at PetSmart part-time for less than a year

Pros

Everyone is very nice and helpful. All employees are extremely knowledgeable in all aspects of pet care. Working and taking care of animals is very fun, and you learn new things about them everyday.

Cons

Making sure a pet goes to a good home that will satisfy both the animal and the customer can be difficult.

Recommends
Positive Outlook

Other Reviews for PetSmart

  1.  

    insane - different guidance offered by different managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pet Care Specialist  in  Nags Head, NC (US)
    Current Employee - Pet Care Specialist in Nags Head, NC (US)

    I have been working at PetSmart part-time for less than a year

    Pros

    get to work with animals, that's about it.

    Cons

    managers always telling you how to do the same thing differently. no one on the same page.employees called in on their days off - reason: they hire kids who call OUT if they have an invitation to a birthday party! 8.00 per hour is no big deal to them.

    Advice to ManagementAdvice

    get your managers all on the same page and get them to be training/working managers. no one respects a manager who isn't willing to help out. you'd find out an awful lot if you actually stayed on the floor and saw the same people dissing others and never doing their job.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    better than no job at all but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pet Care Specialist
    Former Employee - Pet Care Specialist

    I worked at PetSmart part-time for less than a year

    Pros

    learning about/ handling MOST of the animals

    Cons

    low pay, variable hours, annoying customers, frequently scheduled to work in dept. alone (basically getting paid barely above min. wage to do the work of 2-3 people and expected to give excellent customer service at the same time), hamsters

    Advice to ManagementAdvice

    start petcare/specialty out at a higher rate. the amount of physical labor required (weekly bedding changes/ scrubbing tanks/ feeding+ watering all animals in store/ administering medications etc...) to do the job on top of having to learn about not only all the animals in the store plus the products/habitats for them as well is way too much for min. wage and crappy hours.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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