There are newer employer reviews for Nordstrom

 

Nordstrom is a good place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Cosmetics Counter Manager
Current Employee - Cosmetics Counter Manager

I have been working at Nordstrom full-time

Pros

Management is very supported. They want you to do well and most will go out of their way to help you succeed.

Cons

A lot of petty issues in most departments. New people often steal sales unintentionally. Not a lot of direction on what your job entails, they kind of just stick you out on the floor after register training and let you figure it out on your own.

Advice to ManagementAdvice

Stop playing favorites.

Recommends
Positive Outlook
No opinion of CEO

2814 Other Employee Reviews for Nordstrom (View Most Recent)

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  1.  

    Supportive environment with a great culture. I recommend to friends often.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager
    Current Employee - Project Manager

    I have been working at Nordstrom full-time (more than an year)

    Pros

    Great people, culture and work life balance.

    Cons

    Slow to get work done and meetings always start late

    Advice to ManagementAdvice

    Have a strategic vision in mind so that everyone is aligned

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company for to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager
    Former Employee - Department Manager

    I worked at Nordstrom full-time (more than 5 years)

    Pros

    Great company to work for especially for college graduates. Working on the sales floor is an excellent opportunity to get into sales. Everyone at every level is constantly challenged to seek ways to improve customer service and to always ensure the customer is having a great shopping experience.

    Getting into management is a very good way to learn important business and leadership skills. There can be a lot of turnover in management but it seems because it's people wanting a title vs. wanting to grow as a leader and help develop others.

    Overall leadership of the company is great. You will be taught some very tough lessons but you will learn a great deal. I couldn't think of a better way to grow my professional skill set.

    Cons

    Overall pay in the store level is not great in comparison to other sales industries, but the pay seems on the higher end for retail. People can make good money on the sales floor. The benefits are very nice so the overall value is decent.

    In general, the training for managers could be a lot stronger in terms of preparing department managers for other roles. Training for managers is very focus on in store level and enough people struggle in roles in corporate offices. But not a significant issue that makes it a problem.

    Sales training on the floor is supposed to be in depth and to ensure new salespeople are ready to succeed. Not every department manager gives the same effort in developing a team. New employees have to be eager, self-motivated, be able to learn from constructive criticism and continue to find ways to improve performance.

    Advice to ManagementAdvice

    Along with comments from the pros and cons section, the company could be better if there was a stronger connection from merchandise managers and the store level. The family, company executives and regional managers on the store level and great leaders and really focus on developing people. The merchandise managers and buy teams, across all divisions, do not have the same focus. Many people complain the merchandise teams are focused on their own bonus and pay and do not communicate the same passion for developing people.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Nordstrom

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