Next Retail

  www.next.co.uk
  www.next.co.uk
There are newer employer reviews for Next Retail

 

Dealing with cutomers and selling on the tills

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Sales Associate in Trafford Park, England (UK)
Current Employee - Sales Associate in Trafford Park, England (UK)

I have been working at Next Retail

Pros

Discount on clothes is a good reason

Cons

No leadership skills, treated like a donkey

Advice to ManagementAdvice

Listen to th employees and get us involved as much as possible

No opinion of CEO

78 Other Employee Reviews for Next Retail (View Most Recent)

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  1.  

    Ability and talent acknowledged but an overall lack of information from management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Consultant in Manchester, England (UK)
    Former Employee - Sales Consultant in Manchester, England (UK)

    I worked at Next Retail

    Pros

    Floor managers do praise a job well done and are quick to recognise talent and ability. Also the benefits are good.

    Cons

    Too many floor managers at times create confusion amongst staff regarding what needs to be done. Rarely ever see store/area managers, it would be useful to get feedback from a higher level which isn't filtered through several other managers.

    Advice to ManagementAdvice

    Give more feedback and trying to sell the Directory to distracted shoppers is a hard job and too much pressure is put on reaching targets that are often impossible to reach, creating a lot of Directory applications with false information!

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Shop work at Next Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Supervisor in Southampton, England (UK)
    Former Employee - Customer Service Supervisor in Southampton, England (UK)

    I worked at Next Retail

    Pros

    Overtime
    OK pay for shop work
    Respected in retail
    Share options
    Flexibility to work on different departments
    Staff are generally friendly, but as with any retail job, gossiping occurs!
    Being able to see stock pre-sale!

    Cons

    Power stuggles on the shop floor!
    Hours are now being cut and redundancies made
    The Next Sale - up at 4am for a 5am start, for shop managers, even earlier! Working on 26th and 27th Dec often mandatory. The staff contract specfies work hours to the 'needs of the business' and this is used at Christmas! There is virtually no flexibilty not to work the Next sale.

    Advice to ManagementAdvice

    Reduce waste
    Develop potential managers on the shop floor more readily
    More promo opportunties

    Recommends
There are newer employer reviews for Next Retail

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