Netflix
3.2 of 5 377 reviews
www.netflix.com Los Gatos, CA 1000 to 5000 Employees

377 Employee Reviews (View Most Recent)

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Customer Service Representative (Former Employee)
Beaverton, OR (US)

I worked at Netflix full-time for less than a year

ProsThe pay is above average. The environment is kept very clean. The dress code is very relaxed.

ConsEverything else about the job. I worked for Netflix for 3 months and had to quit. I have never left a job so quickly. It's that bad. You know you're in a culture of fear when the person training your group talks about how they were nearly fired. I was told I would be let go during training if I didn't "improve". The problem is they were incapable of telling me what needed "improving". I've worked in customer service for over a decade and never been exposed to such a fear based culture. If you read other reviews of Netflix you'll find that most people have had a similar experience.

Advice to Senior ManagementStop throwing your customer service under the bus.

No, I would not recommend this company to a friend

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  • Culture & Values
         
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  • Disapproves of CEO

10 people found this helpful  

Formerly 5-star, now a bit adrift

Director of Engineering (Former Employee)
Los Gatos, CA (US)

I worked at Netflix full-time for more than 3 years


Pros: Smart co-workers with the basics of a great corporate culture. Lack or management… Cons: Lacking a future strategic vision from the exec team. Not an innovation culture for engineers, more of a tinkering culture with mindless obsession to… Advice to Senior Management: Realize Netflix needs to be more than just a content middle-man to succeed long term. I had a great ride at Netflix up to the point… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
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NA

BI Architect (Current Employee)
San Jose, CA (US)

I have been working at Netflix full-time for more than a year


Pros: Great salary , cool company and flexible working hours Cons: chaos everywhere and hire and fire policy Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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