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394 Employee Reviews (View Most Recent)

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  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
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7 people found this helpful  

Terrible. They bring you on as a temp, and withhold health benefits for up to a year.

Customer Service Representative (Former Employee) Hillsboro, OR (US)

ProsFree account! Streaming and eight DVDs at a time.

ConsThey hired on hundreds as temps and told all of us we would be "converted" and receiving health benefits within three months, or be fired for poor performance. Well, that never happened. We were all strung along, some of us were fired, but by the time six months came along only 30 of the remaining 250 temp employees were given health insurance. they kept telling us, "maybe next month." When I finally quit and told them why, I was told that they were using benefits as a performance motivator, and they extended the conversion time frame to a year. I told them that health insurance is something that GOOD employers give their employers, not a performance motivator, and that they needed to find a better way to motivate their employees. Disgusting.

Advice to Senior ManagementGive your employees some respect. Give them health insurance, and offer the cash bonus as a quarterly incentive if they triple crown.

No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Revolving Door

    Customer Service Supervisor II (Former Employee) Beaverton, OR (US)

    I worked at Netflix


    Pros: Great compensation, the front line agents are mostly very intelligent Cons: I never saw my manager, heck he didn't even know… Advice to Senior Management: Speak to you employees, at least meet them No, I would not recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Worst Place I have ever worked

    CSR-1 (Former Employee) Hillsboro, OR (US)

    I worked at Netflix


    Pros: Decent pay for the work if you get converted, free coffee, free fruit. Good… Cons: IF... I was there for 7 months, my stats were in the top 10% of the center, and twice I was told they will convert… No, I would not recommend this company to a friend More
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