NCO

  www.ncogroup.com
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58 Employee Reviews (View Most Recent)

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  • Culture & Values
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The company is good and values their employees

Customer Service Representative (Former Employee) San Fernando, Pampanga (Philippines)

ProsA lot of incentives and perks. Good facilities and freebies. A family-like atmosphere.

ConsIt depends on the management. The downside is the management itself. Everyone must work together as a team and value each and everyone of its employees

Advice to Senior ManagementFocus on the Team-Leads because they are the one who take care of the agents

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    NCO was the worst job

    Technical Customer Service (Former Employee) Mendota Heights, Dakota, MN (US)

    I worked at NCO full-time for less than a year

    Pros: I really have nothing nice to say about this sack… Cons: I worked for NCO Groups. I worked in their call center troubleshooting apple iphones. They paid $10.75/hour. I guess the only "raise"… Advice to Senior Management: Give your employees annual raises. Let them leave if their family member is in the hospital. Be more considerate for your… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    TSR

    Reports Analyst (Former Employee) Marikina City (Philippines)

    I worked at NCO full-time for more than a year

    Pros: The culture of equality is great. Cons: Politics is terrible and cronyism is tolerated rather than regulated. Advice to Senior Management: Enhance supervisory skills of newly promoted managers. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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