MasterCard

  www.mastercard.com
  www.mastercard.com
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Good company to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Business Leader  in  Purchase, NY (US)
Current Employee - Business Leader in Purchase, NY (US)

I have been working at MasterCard full-time for more than 3 years

Pros

The people are very nice, and there is not a lot of back stabbing or competition.

The pay is good, and the bonuses are fairly consistent. The business model is built on solid footing. The company is a strong, stable performer and not likely to go anywhere.

The suburban location is convenient if you're not in the city, and the company bends over backwards to make the reverse commute easy. There are even buses that go to and from the two nearest train stations in the morning and evening.

Ajay (CEO) has made some good improvements to the culture, but change is slow and unsteady.

Cons

The company still has a problem doing anything without a "consensus." The company claims to be "results oriented," but performance reviews still focus on process. (How you do things, not whether you get things done).

In the law department, HR puts every lawyer in the same bucket (commercial, litigators, IP) and that means some lawyers are over paid and others are under paid. It's great if you're on one end, miserable on the other.

Promotions are a mystery. People who are universally seen (by their peers) as manipulative or lightweight usually get promoted. Many with a long list of accomplishments and the respect of their peers are stuck at entry-level for years.

The mystery around promotions and not discriminating between types of lawyers chases a lot of the high performing talent away.

Communication is broken. What we do hear is usually gibberish. We won't hear of a promotion, a lateral move or a departure until weeks later if ever. The usual reason, "management didn't want people to get jealous or nervous" makes everyone think management is ashamed of what they did or they are hiding something.

Advice to ManagementAdvice

Treat your employees like adults and get rid of anyone who can't be treated like an adult.

We understand belt-tightening is necessary, but it should be equal. It's harder to grin and bear it when you are starving for resources but some groups are always adding more.

If you don't get rid of under performers, especially at the top, the people who can produce will leave on their own.

Recommends
Neutral Outlook
Approves of CEO

281 Other Employee Reviews for MasterCard (View Most Recent)

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  1.  

    OK.. growth paths are not based on skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Saint Louis, MO (US)
    Former Employee - Senior Software Engineer in Saint Louis, MO (US)

    I worked at MasterCard full-time for more than 3 years

    Pros

    great technology, fast pace and some great leaders.

    Cons

    while some great ppl are in leadership or moved forward recently some are big surprise.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Good First Start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - NOC Technician  in  Kansas City, MO (US)
    Former Employee - NOC Technician in Kansas City, MO (US)

    I worked at MasterCard as a contractor for less than a year

    Pros

    Decent Pay
    Close to Home
    Gave me a start in IT

    Cons

    Management didn't know about Job duties.
    Work Environment was Dark and old.
    I call it the place where IT workers go to die
    Very old workplace and median age is quite a bit older.

    Advice to ManagementAdvice

    Update you work environment
    Need a training program. Not Tribal knowledge only.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for MasterCard

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