There are newer employer reviews for Lincoln Financial Group

 

Job within Customer Service

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Business Analyst in Concord, NH (US)
Current Employee - Business Analyst in Concord, NH (US)

I have been working at Lincoln Financial Group full-time (more than 8 years)

Pros

Great 401K matching, benefits are good.

Cons

Communication can be limited from top down

Recommends
Neutral Outlook
Approves of CEO

203 Other Employee Reviews for Lincoln Financial Group (View Most Recent)

Sort: Rating Date
  1.  

    Lincoln Financial Group is, without a doubt, one of the best places someone can work.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Customer Care Professional in Greensboro, NC (US)
    Current Employee - Customer Care Professional in Greensboro, NC (US)

    I have been working at Lincoln Financial Group full-time (more than an year)

    Pros

    The opportunities for advancement are plentiful, management is fair (but firm) concerning HR policies, and the work itself is satisfying.

    Cons

    The compensation, in comparison with other companies in the industry, are below the average. The Customer Care Center is also one of the lowest paid departments, even though Customer Care Professionals handle over 5,000,000 service requests a year.

    Advice to ManagementAdvice

    I would investigate the industry for a salary comparison. I would also spend some considerable time cultivating talent from within if someone demonstrates a capacity to excel in a management role.

  2.  

    Great benefits, great people, not much room for advancement in some areas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Area in Fort Wayne, IN (US)
    Current Employee - Finance Area in Fort Wayne, IN (US)

    I have been working at Lincoln Financial Group full-time (more than 8 years)

    Pros

    They try to make work fun
    Great benefits package-insurance choices, 401k match, time off
    Flexible work schedules
    Lots of different areas to move around to
    Overall, I trust managemetn

    Cons

    In some areas, it's hard to move up
    Lots of reorgs and uncertainty
    Some who have worked there a long time seem jaded or that they are "untouchable" and don't do much work

    Advice to ManagementAdvice

    I think we are on the right track. Continue to be as transparant as possible.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Lincoln Financial Group

Work at Lincoln Financial Group? Share Your Experiences

Lincoln Financial Group

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.