Joie de Vivre

  www.jdvhotels.com
  www.jdvhotels.com
There are newer employer reviews for Joie de Vivre

 

Great learning experience but it plateaus quickly

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Joie de Vivre

Pros

Tips, great employees, free lunch, decent salary.

Cons

You work a lot harder than what you are paid. To get anything done there to make sure the guest are happy, you would have to go through all this politics and have to see if it can be put into the budget, even the smallest things.

Recommends
Neutral Outlook
No opinion of CEO

23 Other Employee Reviews for Joie de Vivre (View Most Recent)

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  1. 2 people found this helpful  

    When I was hired I thought Hotel Kabuki was a great place to work, but now I'm not too sure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Front Desk Host in San Francisco, CA (US)
    Current Employee - Front Desk Host in San Francisco, CA (US)

    I have been working at Joie de Vivre

    Pros

    - Center of Japan Town
    - Decent Pay
    - Great Coworkers
    - Perks

    Cons

    - Inexperienced top leadership with little sense of direction
    - New ownership with lots of changes
    - Average Benefits (recent reductions)
    - Policy being crafted on the fly (new standards/demands sent out via email and not in employee handbook)
    - Decreasing Morale
    - Lack of trust from GM
    - Poor communication

    Advice to ManagementAdvice

    - Conduct a Climate Survey and hear what the employees have to say
    - Rub elbows with the employees to experience first hand what their frustrations are
    - Listen to the empoloyees
    - Trust but verify the employees
    - Changes and reductions in benefits were harsh and even harsher when only two months notice was provided. Give ample notice to your staff before making life changing moves like this (6 Months)
    - Pitch in and help out when staff is short handed

    Disapproves of CEO
  2. 6 people found this helpful  

    Times are a Changin'

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Joie de Vivre

    Pros

    A brand with so much potential to go so far founded on basic principles of good, smart hospitality. A company that values letting its employees be who they are and in turn reflecting the identity of the hotel they work for.

    Cons

    Over twenty years of successful leadership by Chip Conley and his team have come to an abrupt end. The culture of a company which was frequently recognized as the cornerstone of the success of Joie de Vivre is quickly being dismantled. New leadership is behind the times with Thompson's CEO at the helm. Industry reputation of the new CEO is nothing but negative in this close-knit industry of hospitality professionals.

    The progressive attitudes that Chip brought to Joie de Vivre revolutionized the industry. Adopting from principles of profitable and successful established companies and having the daring vision and creativity of a fledgling technology upstart, new leadership doesn't believe in this model for success. Rather, leadership's first concern were that the staff weren't in a suit and tie. The first order of business was demanding business suits for all. No more calling each other by first name either - it's Mr. or Mrs. Such narrow-minded changes for a company with as much potential as Joie de Vivre were the best ideas yet to be offered. As a result, "Out with the new, in with the old" seems to be the way of thinking within the internal workings of the company.

    Even hiring decisions are the lowest ranks must be approved by senior leadership who has never met the candidate but is known company-wide for their tirades about why they aren't good enough. Amidst these changes, never was a message given to the company at large about the strategy and direction of the brand. In fact, it doesn't seem that leadership knows what direction its heading in. What will become of the well-respected Joie de Vivre collection has yet to be seen. But one thing is certain - not even Chip himself knows anymore. He has effectively "checked out" of this Hotel California.

    Recommends
    No opinion of CEO
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