JetBlue

  www.jetblue.com
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279 Employee Reviews (View Most Recent)

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Non-traditional

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  New York, NY (US)
Current Employee - Anonymous Employee in New York, NY (US)

Pros

For traditional airline jobs (i.e. tech ops, inflight, flight, airports), it's innovative and tries to do the right thing.

Cons

Hierarchical, not a lot of room for people who do not fit into a traditional role.

Doesn't Recommend
No opinion of CEO

Other reviews for JetBlue

  1.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Airport Operations Crew Member
    Current Employee - Airport Operations Crew Member

    Pros

    great benefits and culture. smaller stations have a nice family feel. the job itself is not difficult. good pay for a decent job. the training facility is awesome. feel a general and overall support by upper management

    Cons

    sometimes system ops makes terrible decisions regarding delays/cxl's. sometimes the easiest and most obvious answer to a problem is not taken. they seem to understaff a lot of small stations.

    Advice to ManagementAdvice

    keep doing what you are doing.

    Recommends
    Approves of CEO
  2.  

    IT in jetBlue has become a department with no advancement and very low morale. No opportunity, poor leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Crew Member
    Current Employee - Crew Member

    Pros

    It used to be a much better place to work. The coworkers and other non-leadership staff within IT are good to work with and work hard (most managers and staff).

    Cons

    Travel benefits are decent, tough to travel with your family.
    Health benefits could be better, but aren't bad (I've had worse).
    IT Leadership has managed to drive morale to very low levels, and make it repeatedly clear they have no appreciation for the staff, nor any intent to help develop the careers of the staff.
    No promotion and career advancement from within for IT.
    Talent and hard work is not rewarded within IT. Poor work, poor results and last minute heroism during major system outages is rewarded instead, preventing incentive to do good work the first time.
    IT Leadership in the past couple of years has hired some inexperienced managers and directors with little technical knowledge and industry or IT experience from various parts of the country to agree to take on work and agree with IT Leaderships directives, staff is paid below market and given no incentive to put in that extra effort.
    IT Leaderships goals are quantity over quality.
    No interest in career development or growth, and it looks like the light at the end of the tunnel is outsourcing.

    Advice to ManagementAdvice

    Leadership outside of IT should take a look and see what's obvious to everyone within IT before everyone with talent and good ideas leaves. IT at jetBlue is in a poor state and will not be able to sustain the growth and direction jetBlue wants to go in its second decade. Promote from within and stop looking around the country for yes men to put in management positions.

    Doesn't Recommend
    Approves of CEO
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