Internap Network Services

  www.internap.com
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37 Employee Reviews (View Most Recent)

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Great place to work if you are looking to get a foot in the door into the IT industry.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Network Engineer  in  Atlanta, GA (US)
Current Employee - Network Engineer in Atlanta, GA (US)

Pros

Great benefits and immersion into the IT world. Great Job if you a quick learner and can pick up concepts quickly.

Cons

Shift work. Can't really join any social clubs that meet on a regular schedule, as there is not much warning for when your shift will change. Usually 2 weeks max if its a morning<>evening schedule change. They do give you further warning if its a day or evening <> night change. Internap tends to be a department blame game between all sectors in Internap. Tools are not up to par with business needs to support the customer base, and management has been promising to get the tools needed for years, citing budget issues as the main cause for not having these tools available.

Advice to ManagementAdvice

Listen more to customer feedback. Upper management needs to listen more to the parties that interface directly with customer and know their needs best rather than making blind decisions that hurt the company image, financially and everyone that works there emotionally.

No opinion of CEO

Other reviews for Internap Network Services

  1. 1 person found this helpful  

    Internap is a good place to work for a small company of 450 employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Network Engineer  in  Atlanta, GA (US)
    Current Employee - Network Engineer in Atlanta, GA (US)

    Pros

    Great PTO plan, paid parking, and good health benefits with Cigna. Groups are organized but some can have improved communications. Shome tools for looking are data are not good at all and need a major overhall and the company just keeps promising to give us better tools but never delivers claiming budget troubles, etc.

    Cons

    VP level mgmt does not talk openly to the rest of staff. People do not say hello in the hall hardly ever unless they already know you. Many seem either tired, bored or over worked so maybe that is why they never say hello. Seems the culture is to go on and be busy at your desk and not get to know anyone.

    Advice to ManagementAdvice

    Stop being away from the common workers or base employees and get to know them by having face to face interactions.

    Recommends
    Approves of CEO
  2.  

    Can learn a lot about network systems, but management has lost sight of development.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Engineer  in  Atlanta, GA (US)
    Former Employee - QA Engineer in Atlanta, GA (US)

    Pros

    There are lots of smart people here and lots of different systems to learn from. Pay and benefits are good. There are lots of things about these people and systems that make it worth hanging around.

    Cons

    Upper management hast lost the vision to continue development in the future, and it shows by the way they under-budget their development teams. There seems to be no strategies to continue to be competitive into the future, but all tactics are reactionary to stay competitive only in the present. They lose talent from the engineering side and don't replace them, meanwhile they increasingly push product and service sales that they are losing the ability to support.

    Advice to ManagementAdvice

    Less than 2% of your employees are design engineers that are actually creating future systems, but most good companies that grow into the future have more creative energy and technical ability than that! There is way too much management and non-technical employees gobbling up all the company's revenues. Quit funneling so much revenue into sales for the present to support the overgrowth of management and non-essential departments and put some more back into technical roles for current support development for the future. And above all else, upper management should pay attention to what the customers are getting frustrated with and invest more in present and future solutions.

    Recommends
    Negative Outlook
    Disapproves of CEO
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