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Great

Former Contractor - Help Desk in Chicago, IL (US)
Former Contractor - Help Desk in Chicago, IL (US)

I worked at Insight as a contractor (Less than a year)

Pros

Great people to work with.

Cons

Some not so great people to work with.

Advice to Management

Great job

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  1. Helpful (2)

    Not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tempe, AZ (US)
    Current Employee - Anonymous Employee in Tempe, AZ (US)

    I have been working at Insight full-time (More than a year)

    Pros

    - The project team I worked with was great, hard working, caring, team-oriented.
    - The project team had three SAP go-lives and three migrations in a year; this no small feat, but I do not think anyone at a senior level understands this

    Cons

    - Management behavior is bullying, micro-management, out of touch with people
    - Systems/processes are out-moded
    - Lack of integration of functions - never integrated from 5 acquistions
    - Struggles with identity
    - Cannot clearly articulate value proposition
    - Makes most of its money by jacking up freight costs
    - HR is old school and outmoded
    - Benefits are average - emphasis is purely on cost containment
    - Too top heavy
    - Exec salaries are paid at ranges that a much larger company in terms of revenue, margin and employee base would pay

    Advice to Management

    - Start over!
    - Sell the company!

  2. Helpful (4)

    Insight will never prosper until it uses facts and data versus good old boy network to select and retain management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Tempe, AZ (US)
    Former Employee - Anonymous Employee in Tempe, AZ (US)

    I worked at Insight full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good exposure to broad portfolio of manufacturers.

    Cons

    Workload is too much for most support staff. Management focus is typically determined by which manufacturer they had drinks with or a comment the CEO heard in passing. Leaders are selected based on who they are friends with - no skills required with the exception of yes men and cheerleaders.

    Advice to Management

    You talk about accountability but it"s ok to miss commitments if you are part of the "in crowd".
    Hire and fire based on skills and hold everyone accountable.

There are newer employer reviews for Insight
There are newer employer reviews for Insight

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